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February 2024 by V Fenlon
If I could give zero stars, I would. Please do yourself a favor and do not go to this lab. I made my appointment and showed up on time and checked in only to be standing for 30 minutes in front of a locked door. Eventually someone opened and left straight away, not even bothering to say anything. Then I checked in Again for the second time at the kiosk, and was eventually called to the front desk, where an incredibly rude and disinterested lady told me she did not have the lab order even though I had the print screen from my doctors office, showing that it had been put in. It was a print screen from the Lab works website. The lady just said that that was nothing to her!!! I just picked up my things and left. Huge waste of 45 min and no bloodwork but sometimes you just have to walk away. It was so bad I just had to laugh. Never seen anything like it.
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February 2024 by Chris Leone
No staff. Wait is horrible.I would like to say there's one woman working there by herself checking people in, & doing the lab work by herself. She's a hard worker, & doesn't deserve the abuse she gets from Labcorp. She gets 5 stars. There needs to be someone there to help her. This woman deserves a raise!!
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January 2024 by Qasir Mehmood
Well i go there every year i dnt know why so many bad reviews, i never had an issue , yeah a bit wait which is quite normal . Make sure u make appointment first and signin to kiosk on arrival .
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January 2024 by Naizar Noor
I went to this location for TLC Drug Test, The employee said the system was not working and need to rescheduled again but I see there are so many people waiting for other tests, I believe they are prioritize for their patients first and my friends also had some bad experiences in this location and employees are very rude.
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January 2024 by John Saker
This the worst lab I ever saw. If you want to loose your time and get bad service go there
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January 2024 by Seema Janveja
0 stars. Have reached out to District Manager regarding this location’s issues. No improvement over multiple years. Location is consistently understaffed, today only one worker.
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January 2024 by Alexis Tamosaitis
There’s no way to reach anybody on the phone. Very frustrating.
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December 2023 by Ariana B.
First I would like to state I never leave negative reviews but this labcorp is so awful I had to, personally working in healthcare I understand, I understand the understaffing and the fact sometimes patients may not have the most patience, so I always take that into consideration when going anywhere that is healthcare related. That being said, this place NEEDS to be closed immediately, the absolute, unbelievable, malpractice that is happening at this Labcorp is disgusting. I have been to multiple Labcorps in the past and never have I saw such an overwhelming sense of understaffing in my life. First off I would like to start this with, there was at minimum of 25 people in the waiting room (more than that probably) and 5 people on line with no one at the front desk for over 30 minutes. The entire time I was there not a single person was brought to the back to be tested or whatever they may have needed done, and the employee working at the front desk when she decided to come to the front was unbelievably rude and did NOT pick her head up from the computer when I approached the desk to ask a question. (May not be her fault, I would be extremely unhappy with the working conditions as well, but there is an amount of professionalism that is required to work in healthcare which she lacked tremendously) I personally was there for a urine drug test for my school and I WISH I didn't have to do it through labcorp. I've been to multiple locations now, over FIVE DIFFERENT LOCATIONS and all of them have told me I need to go to the New Rochelle location to get tested and make an appointment because none of them do what I need. What does that even intel? Isn't labcorp meant for testing? I don't understand how a basic urine panel is not done at every location, I have my paperwork in order and I have a deadline for school like everyone else has a deadline. fine, I made an appointment and still I waited over TWO HOURS and gave up after that, the gentleman sitting to my right had told me he had been there for over SIX HOURS for the same urine test I needed, AS WELL AS he was asked to leave for their lunch break and stand in the hall. This place is absolutely disgusting to its patients and an abuse to its staff I'm sure. I don't want to put the blame on the staff since I truly understand what it's like to work and be stressed while understaffed in the healthcare field, so whoever is in charge of this labcorp you either NEED to hire more staff immediately or SHUT THIS LOCATION DOWN. From what I saw it is completely malpractice and a lawsuit from someone waiting to happen. DO NOT GO TO THIS LOCATION. I will travel to another state or labcorp far away before I ever return to this location, and the ONLY reason I will be return to a labcorp is unfortunately my school requires it through them, which by the way, requires me to take off ANOTHER day off of work even though I had an appointment. I don't know who I feel worse for, the staff or the patients that walk through that door. Shut it down or do MUCH better. 0/10 would not recommend even to my worst enemy.
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December 2023 by Elvis Kocan
Super friendly staff . In and out quick service .
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December 2023 by hassan habib
Unprofessional staff when it comes to TLC drug test, enployee was being very rude
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December 2023 by ruhul amin
Worse place ever don't ever go there unprofessional lady on reception and so rude ?
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November 2023 by Ant J.
Not time efficient waited 2 hours just for urine screening with only 5 people inside. They also don't use priority setting and they just call people at random. They good people but just i dont recommend i was holding my piss for 2 hours. Furthermore, when you walk in you have to check in unless you will wait hours just for a receptionist.
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November 2023 by Business Reviews
DO NOT MAKE AN APPOINTMENT It doesn’t even deserve 1 star. I made an appointment 4 days in advance because they said they don’t take walk ins. This is the second location I had to go out of my town for the earliest appointment. I get there - my appointment is at 11 am and the lady locks the door to not let anyone else in and she takes the walks in patients !!! She takes them all even the ones that came in after me - about 5 of them! I’m sitting there waiting for the appointment I made- I checked in 15 minutes before my appointment -it’s going on 2 hours and she said she is going to continue to take the patients that walk in first. Who locks the door and locks everyone in ??? This Labcorps needs to be investigated.
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November 2023 by Vant Jones
Unbelievable Rude, unprofessional and disrespectful reception staff. After the third snide comment I just left. There are plenty of other places to go avoid here at all costs.
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November 2023 by david marrero
Made online appointment when I arrived at the east Chester location I got turned away making all kinds of excuses and claiming I wasn’t on the appointment list.TLC has to do better at hiring better more professional business.?? Robbing people of their dignity and respect.
