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November 2023 by Paul Colombo
My wife and I really enjoyed purchasing the new truck with Nick and Francis and Christina over at Land Rover of New Rochelle. They all were amazing and very helpful. I would go back and purchase anotherVehicle from them .ThanksMichelle and Paul
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October 2023 by Donna Genzale
I just purchased the Land Rover Defender today, and the experience was next level. Starting from our sales associate Ivo, who made it such an easy, pleasant and best experience I have ever had at a dealership. Vinny and Alex, were courteous and pleasant to deal with. I will be going to this dealership moving forward. Thank you all who made this experience the best!
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October 2023 by GALO VILLACIS
Thank you Land Rover of New Rochelle and their staff for making my experience selling my vehicle an easy process. From the way I was greeted at the entrance, to my representative Mark and Rafael who assisted me with the paperwork, everything was a breeze! Organization was key in this process, and all went according to plan. I appreciate your service. Thanks once again for being so professional.
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September 2023 by Kayla Plut
We just purchased our first Range Rover with the help of Julius, and the entire process was seamless! Julius helped us find exactly what we were looking for and was a pleasure to work with - very knowledgeable and friendly. From the second we walked in everyone made us feel welcome with a smile.We will definitely be back for future purchases!
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September 2023 by April Gonnerman
I had the smoothest car buying experience. Francis provided us with all the necessary details, direct to the point, showed and explained all features of the Range Rover. No nonsense with calculating our numbers. Plus the retailer place is gorgeous, clean, and welcoming. We did not have any problems from the arrival at the place and even after the handover of the car. Of course my Range Rover Evoque is amazing ? 100% recommend buying a car here.
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August 2023 by Stacey Hodge
A Five Star "Concierge Like" Car Buying ExperienceMy Jaguar Land Rover New Rochelle New York experience between 8/7/2023 and 8/9/2023 was like having 5 star concierge service for car buying. I am a busy owner of a small women-owned business. I have very little time in between meetings and obligations to go car shopping and for months I have been trying to fit in going to a dealership to test drive cars. Late at night on August 6 I filled out an online questionnaire on a Land Rover website, plugging in the amenities I would want in a car and then I went to sleep. The next day I was invited by email to come in to Jaguar Land Rover New Rochelle to meet with Steve. I had commitments later that day, but found a way to travel from the Bronx to meet Steve in New Rochelle. My Jaguar Land Rover New Rochelle visit was like having 5 star concierge service for a car buying experience. As a self-employed person I was worried would not find financing, they helped me with that. I did my part, they did their part well and the goal of leaving with a car was accomplished. I went into the dealership on a Monday and by Wednesday afternoon I was driving out with a Land Rover that had car insurance, license plates and registration, it was also outfitted with amenities inside the car that matched my “president of a small firm” status and I was off to my business trip by the weekend with no worries about looking for a car, I had my car now.I looked up the definition of a concierge on a career website and here is what they wrote: “What is a Concierge? All reputable hotels, cruise ships, casinos, and resorts have a cordial, quick-thinking concierge. They are often recognized as the face of the facility they work for. They … have a list of names and numbers that can facilitate any unique and challenging requests. Some of them are also social, meaning they’re kind, generous, cooperative, patient, caring, helpful, empathetic, tactful, and friendly.”This definition fits what I experienced, 5 star concierge service from Steve who was helping his guest, me, leave with a wonderful car. Thank you to Steve and Christine at Jaguar Land Rover New Rochelle for a wonderful shopping experience it was a 10 out of 10 experience. Steve was able to find what I wanted, he addressed any unique and challenging requests, and I left the dealership in less than 3 days from start to finish with a wonderful luxury vehicle I will enjoy for years to come. Thank you very much.
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August 2023 by Tilleris Emanuel
The process of purchasing our new car was efficient and stress free. Friendly and courteous atmosphere. Francis was great to work with and really went above and beyond to secure and deliver our desired car. It was a pleasure working with him and I would highly recommend him.
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August 2023 by MICHELLE H
I was directed to this dealer by Auto Nation to buy my car. It was a complete scam. This dealer had ALL of the information with regard to my car BEFORE I set foot on the premises. They made an offer of $14,500 as an Auto Nation dealer. The moment I set foot on the property the lying manager said that the offer was reduced to $10k. They did NOT test drive it NOR put it on a lift to make this determination as required by Auto Nation. The car was in perfect condition and they cited NO flaws. The lying manager said it was a Mannheim issue. Exactly 2 hours later, I went to an actual Mannheim dealer. I was paid $14k on the spot. Stay away from this dealer if you want to sell your car because their practice is predatory! Alternatively, it might be race-based. I am an African American female. Perhaps, if I were a white woman, the manager would have honored the initial offer. Disgusting either way
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August 2023 by Brian Ippoliti
Wow where to begin! I purchased the car OF MY DREAMS from this dealership. Truly. I can't say enough good things about the sales team and the Eric/Eriks I worked with. 'I was considering buying a super nice white C300 coupe from a used car lot but I had a really BAD gut feeling about them. I was super nervous about buying the car and then running into issues when I drove it off the lot. The reason I ended up buying at Land Rover New Rochelle was because Erik assured me that they would take good care of me and protect me if anything were to happen when I took it off the lot.This dealership has multiple steps of protection in place so that you don't end up getting screwed. I was reading DOZENS of awful reviews about the used car lots that I was considering buying from and I was scared of making a bad purchase.I purchased confidently with Erik and the team and Land Rover New Rochelle and had no anxiety going into the purchase. I took the car off the lot and it drove like an absolute dream from day 1. It is hard to find C300 Coupe's and this is an absolute beauty. With only 25,000 miles on it I got a GREAT deal and they don't have any hidden fees or add on scams.I can't recommend them enough. You won't regret buying from them! Thank you Erik, Francis and everyone who helped me out.
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August 2023 by Danny Bellish
What you are reading from all of these reviews are 100% FACTS! This was BY FAR the best buying experience I've had from any dealership. If you get to work with Mack, Marco, Alex or Eric, you're in fantastic hands. Some of the nicest and most genuine folks you can come across at a dealership. Friendly, approachable, knowledgeable, welcoming, accommodating, communicative, reliable are the words that come to mind when I think about them. My wife and I left smiling ear to ear. We are people that truly appreciate great service, and that's what you'll get. Not only that, they followed up with me several times AFTER my purchase to make sure I was happy, and to check if I needed anything.I also love their approach to pricing. The price you see is the price you get (minus taxes & registration). They don't really negotiate, but they will make absolutely sure your car is clean and safe. This is NOT the dealership that will bait & switch you, upcharge you, or hide problems from you.I can't say enough good things about my experience here - thank you again to Mack, Marco, Alex & Eric for making my dream car experience such a delightful one. Buying a car can be a total pain, this was the exact opposite.If you're reading this looking for some assurance, you've got it - go to Jaguar-Land Rover of New Rochelle, you'll thank me later.
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July 2023 by Joe Stanziani
Best buying expensive I have ever had. Nick the GM and Frances our sale person were very accommodating. They gave me a fair price for my trade and and a good price for my new Velar. Both Nick and Frances were very professional and treated both me and wife as valuable customers. They made us feel like we were close friends during the buying process . No back and forth like experienced at other dealers during negotiations. I would recommend anyone looking to buy a Range Rover to consider New Rochelle Range Rover. A wonderful buying experience.
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July 2023 by Shia Pollak
I was looking to get out of my leased honda for a while. I scheduled an appointment here, and my experience was excellent! Rafael, the manager of that department, was super helpful, transparent, and straight to the point. I came in on a Friday afternoon, I was out of there after 2 hours!! My lease was paid off, and all the papers were signed. And he even paid for a lyft for my family to leave the dealership, an hour ride!! During the process They even provided me with a private room so my wife can nurse and take care of our newborn in peace! I would highly recommend Rafael if you are interested in selling your used vehicle - and the dealership in general for any new vehicle purchase. Everyone on staff was super Polite, especially christian.
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July 2023 by WENDY SMITH
My experience was awesome from the time I walked in the door to driving my new car out of the dealership. Marco rocks!! His knowledgeable and friendly demeanor made me feel comfortable in my decision making and he guided me all the way through on what vehcile was best for me. Christine was also top notch. All the paperwork details were explained and her customer service was impeccable. Kudos to both of them for their professionalism.
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July 2023 by Carl Chisolm
I recently had a great car repair experience at Land Rover New Rochelle. After a series of disappointing service experiences at another dealer, I was able to get a quick appointment at New Rochelle. The staff made me feel genuinely welcomed and appreciated as a customer, which was a refreshing change. The waiting area was comfortable and well-equipped, providing coffee and power outlets to charge my laptop, making my wait much more enjoyable. Their expertise shone through when they recharged my AC and used a dye to check for a leak in the system. Additionally, they discovered a suspension issue that the previous dealer completely missed. My service advisor, Joe, explained the problems they found with my car and informed me that the necessary parts for the suspension repair needed to be ordered, so I will have to return when they arrive. He even went the extra mile by speaking to the previous dealership to save me the trouble of explaining the undiagnosed issues. Land Rover New Rochelle truly exceeded my expectations with their professionalism and customer-focused approach.
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June 2023 by ryland raynolds
I love the service my family had from this dealership to buy a new car. Ivo our sales person was great, and so was Alex in the financing department. We are very happy with our no haggle prices atmosphere, the price listed is the best price around for any car.