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August 2023 by Valentina B.
There is nothing but bunch of degenerates working here at 4pm on Sunday, Aug. 20th. They were too busy wanting to hang out rather than to work with any dignity. The incompetent woman at the counter couldn’t distinguish the kind of iPhone I owned or properly place a protective cover on my phone. When I mentioned my concern with the OBVIOUS bubbling, she proceeded to lie to my face and tell me my screen was “scratched” instead of try to remedy the situation. Mind you, I have a brand new phone. This was a complete waste of my time and money. Do yourself a favor and don’t come here.
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August 2022 by Jabz o
Jose is an outstanding employee
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June 2022 by Peter Scagnelli
Went to the store to purchase some new phones for my family and the owner or worker came out to me and said to not come back to the store and he won’t sell me a phone because I called all the stores. He specifically said I can’t visit any stores in Westchester county. Embarrassing customer service. Save yourself sometime and never shop at this store. Don’t gift them your business.
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September 2021 by MyThik Ghost
They take your time the back and slowly take off your ….
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March 2021 by Carmen Toro
Victoria is a very helpful and help me to set my phone , she give me good service , in my next purchase I will come to looking her
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March 2021 by martha mayorga
Victoria did a great job, she give us great services. I recomend metro 514 main st.
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October 2020 by donna
I did not go there
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October 2020 by donna sanders
I did not go there
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June 2020 by Maurice Carter
Mo was quite helpful. Had no intension of purchasing a new phone but attitude made my desicion easy. Thanks Mo.
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January 2019 by Douglas McGirt
Service and activation was fast, my biggest problem was after specifying twice that I wanted one plan I was given another only to find out about it on my bill.
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December 2018 by Nothing789 For
worst store. when I told the guy to trim the sim to fit into the phone, ,,the beard guy broke the sim to half. trashed it, giving some lame excuses,. Don't even know to apologize for his mistake.
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September 2018 by Gloria Ehrlich
They are dedicated to their coustomers, Jose the store owner is willing to oblidge.
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April 2018 by Andrews Ferman
Tha's the best costumer service jose, tumeh there are great peaple
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February 2018 by KATHIE SACARELLO
Good people and friendly
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September 2017 by Eddison Belfon
Terrible customer service , the associate Jose was very rude and very dismissive towards my complain about a charger I purchased that broke in less than 30days from purchase....I already escalated this issues to the metro pcs head supervisor on the phone and will continue to escalate this issus.....very poor customer service and will not refer anyone to that location ever
