-
January 2024 by Michael Marra
I highly recommend Empire Hyundai of New Rochelle. My experience was great with them. Jose and Noah my sales consultant always got back to me and answered all my questions. They are very patient, helpful, kind and were both pleasant to work with. We also worked with David in the Finance Department and he was absolutely wonderful to work with. He's extremely honest and explains everything to you in detail. He took the time to answer all of our questions. He gave us all the time we needed and made us feel like we were the only ones in dealership. Jose, Noah and David were all great to work with and very honest.
-
January 2024 by X equals Aech
Thank you to Empire Hyundai New Rochelle for financing the new 2024 Hyundai Sonata. Salesperson Josh has been super helpful and patient with the financing process and transparent enough to ensure I am making the best decision. Jaime is the most helpful and clear finance manager you'll ever work with! Don't sleep on this New Rochelle location.
-
January 2024 by Nilda Collazo
I know the stereotypes of a car dealership may frighten some but let me tell you…Empire Hyundai of New Rochelle brings a whole new meaning of that to life! My experiences with Service and Sales have been fantastic! Angelica in Service has been extraordinary and I see how she enjoys helping people which in this business means a lot! Erik in Sales is also extraordinary with his knowledge and “keeping it real” attitude helped me decide to buy out my lease (and I went for my inspection, lol)!Of course you need to shop around when purchasing or leasing a car but I can guarantee you won’t be mislead at Empire Hyundai of New Rochelle! So go see Erik and Angelica!
-
January 2024 by David Cotugno
I would like to thank John Lane the GSM & Josh from sales on helping us come home with (2) brand new 2023 Hyundai Santa Fe's. The customer service was excellent, and they really helped us find the perfect fit for our needs. Thank you again, and I highly recommend purchasing your Hyundai from Hyundai in New Rochelle.
-
January 2024 by Megan Murphy
Josh our sales person and Jaime our finance manager were amazing and so helpful! They made this process super clear and easy for us! Would definitely recommend and come back to do business with them!
-
January 2024 by Eric Schafer
I had a great experience working with Josh Job. He took me through various cars and we landed on this one. Mike S helped me with the money side and crushed it. Josh listened to all my concerns and got me the best deal. I would highly recommend buying from here. They are honest and clear.
-
January 2024 by N’Jeri Hazel
Josh was amazing! I initially came in retuning a car I previously purchased in May with another sales lady, and he was with me every step of the way! Made things super easy and I feel so secure with my new car! Looking forward to coming back for another car in the next couple of years with Josh! JOHN WAS ALSO AMAZING! Wouldn’t have purchased a car without them both. Great duo!
-
November 2023 by Michele Fani
I went in for an imperfection in the rear light , apparently it looks crack at first sight but no visible impact or imperfection at the touch I would conclude is the interior black film peeling off. All this I understand to be a manufacturer imperfection on my Hyundai Tucson 2023. I got this vehicle 0 miles as a lease on July 10th 2023. Never been involved in an accident and I don't park in the street.The manager among with the technician came to the conclusion the vehicle was apparently involved in an accident or somebody tried to steal my light which doesn't make any sense because is a brand new vehicle acquired 0 miles from Empire Hyundai Of Jamaica175-62 Hillside Ave, Jamaica, NY 11432) and first owner.I believe somehow they don't want to cover the replacement because there is no extra money involved from Customer since it should be cover under manufacturer warranty having that is a 2023 vehicle.I feel there are trying to make up any excuse or excuses just so there budget don't get affected by this.
-
November 2023 by Maria Silva
Joshua was awesome! He helped during the whole process of purchasing my first car. The entire process was very smooth and his customer service was outstanding.
-
November 2023 by Don Segundo
Very pleasant deal. John is a gentleman and honest person. Not what you see in most dealers they want to take advantage of your lack of knowledge. I recommend this dealer and it’s a great product built by Koreans. A lot of nice details
-
November 2023 by Jessica Rosso
Joshua is amazing! Never too pushy, he explained every detail depending on the trim of the vehicle, he gave options depending on what i was looking for. You can tell he was actually listening rather than being your typical salesmen. I never had to repeat myself! He got the deal I wanted and never tried to upsell me or offer me an unrealistic deal. Thanks Joshua!
-
November 2023 by Demo DiMartile
In all my years of buying cars this was the best experience I ever had due largely to the services of Demond Jones. He is exceptional, honest, trustworthy competent with a relaxed and humorous personality...just the best!!!!. I will continue to buy Hyundai cars because of him and recommend everyone of my friends and family to ask for him. Also I recommend that he get a raise and or a bump up. He is definitely managerial material and a positive leader!!!!!
-
October 2023 by Louisa Borell
I had a great experience purchasing my 2024 palisades calligraphy night edition from Demond Jones. He made everything so easy. Also John Lane made sure I got the best deal. I went to another dealership and they were a lot more.
-
October 2023 by Larry C.
I had a great experience working with Mike K and Jaime E. Very professional and patient with me. They really took the time to get me into the right SUV. I would definitely recommend this location for your next purchase. I am one happy customer thanks to the both of them.
-
October 2023 by Stephanie Oliveira de Araújo
I highly recommend The Empire New Rochelle. My experience was great with them. I want to thank Jeremiah for being so attentive, providing quality service, always concerned about my well-being. I would also like to thank James for making such a great deal on my car and helping me so much with financing. They both helped me with the purchase and trade-in of my old car, I had a 2014 Mini Cooper Countryman and now I have a 2024 Tucson, a ten-year upgrade that won't impact my financial life as much.I will definitely recommend their services to my friends and family, I will go back there whenever I need a new car.Thank you so much guys!
