Safeway Collision is a reliable towing and auto repair business known for its professional and friendly service. Customers often highlight the kindness and helpfulness of their staff, including tow truck drivers and office personnel. One driver was praised for his courtesy, professionalism, and efficiency during a stressful situation, providing much-needed relief after a car accident. Another staff member was especially helpful in retrieving belongings from a totaled vehicle and offering friendly conversation, making an unpleasant experience more manageable. The company’s team is also recognized for their quick response, safety awareness, and organized approach, especially during roadside emergencies involving police and city contracts. Customers appreciate their attentive service, whether helping with accident aftermaths or assisting in difficult situations like vehicle breakdowns in dangerous spots. Despite some concerns about vehicle release policies, clients feel confident in the staff’s ability to handle their issues with care and respect. Overall, Safeway Collision is seen as a trustworthy and compassionate business that works well with customers during challenging times, earning recommendations for their helpful and kind staff and efficient service.
Danny was a huge help and so nice to us after our car was totaled. He helped us get our belongings from the wrecked car two separate times and was a delight to chat with after an otherwise unpleasant accident. Friendly staff makes a big difference :)
March 2023
No one likes getting towed by a authorized towing company after a car crash. It not their fault you had a bad day.I dont love their policy for vehicle release but the people that handled my issue were very good
February 2023
Awesome people definitely would have them tow me again if I have ever in an accident they worked with me really good really good people
