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December 2023 by Sal E.
I prefer this location because it has a very large parking lot and the store has stocked shelves throughout. Their store in Eastchester never has many of the items that I am shopping for. When I come to the new Rochelle location, it always has everything that I am shopping for. Just recently I came here and found sugar-free Schmuckers grape jelly, Carly's sugar-free pancake syrup, which are two of the items that the other store never has. Wheaties, Clorox, you gotta be kidding. Even though the Eastchester is only 5 minutes away, I'll keep going to the New Rochelle location. Sal E. New Rochelle
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December 2023 by Antonio Lopez
Go there when visiting my son who lives up there. It is a good place to shop friendly people. I like it
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December 2023 by Adam Schneider
Unbelievably bad experience - around 10pm last night I stopped in and went to the self checkout. Not usually a fan of doing free work for a store, but there was only one line open and one self checkout line, and the latter had a shorter wait time.The woman in front of me had a single item: a small pack of batteries. She scanned them but it was so light that that scale on the self checkout machine freaked out and thought she was stealing; fine, it happens, the kiosk lights up and an attendant usually comes by and fixes things. Except this time…nothing. We’re stuck and no-one is reacting.We stand around a few minutes until finally I get annoyed and walk over to the woman at the only other register. I tell her the situation and tell her we’re stuck. She doesn’t react. Instead she starts yelling “Ethan! Ethan!” hoping I guess that the deadbeat night manager would hear. He doesn’t. I ask if there’s a phone or some kind of amplifier she could use. She ignores me. I stay persistent but she just keeps ringing up other customers.Finally after about 10 minutes Ethan appears and…ignores us too. We are literally standing there waiting and begging for the chance to give the company money and he can’t be bothered. Ok, message received. If you’re so well off that you can make people wait and effectively tell them they don’t matter, I’ll never shop here again.
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November 2023 by L B
Not accommodating and made things extremely difficult for the community during Thanksgiving. Some people in management were not truthful and don’t dare take their word because they lied. very disappointing. It is such a shame as we are community members and hoped for better, but alas you are better off going to ShopRite or the Stop and Shop in Mount Vernon if it’s for the sales, they are much more understanding and work with the community. We will not be visiting there anymore.
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November 2023 by V M
Great location. Clean and always stocked. Now let's talk aboutbthe deli. Employees are fast efficient and professional however, some of them need a little training on how to properly stack cold cuts after they have been cut.
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November 2023 by Sal Gambitta
Always agree experience at stop & shop. I really love the scanner they give you so you can scan your products throughout the store and put them in your cart. Once you are finished you simply go to the self checkout or you can go to any register and they scan your scanner all of your items and coupons appear on the screen you pay and you are out the door. Extremely convenient. They always have what I'm looking for and you can see what's on sale, specials, coupons, all on the app.
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November 2023 by R C
Customer service is awful! The employees at that desk are so rude The store is beautiful but as soon as you need help or you just have a question they act like you're asking for their paycheck! They won't do anything to help the customer in fact they told me to go and shop at Shoprite! That's how bad they are!!! Thank you for letting me know that Shoprite is better than stop&shop!
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September 2023 by Chris Pino
Tell that whale Mrs. Puff at self checkout if I’m willing to spend $3,500 on a tattoo sleeve, I’m likely not going to steal $37.00 worth of groceries…
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July 2023 by Henry Chao
Hard to find any specific items and staff services is almost nonexistent. They spent time chatting while check out line built up.
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July 2023 by C H
Stop & shop is gigantic. It's my mother's favorite place. Parking is fantastic. The bathrooms are clean. There is over 100,000 ft² of things to buy. Who could ask for more. It has many departments to choose from. Check out is quick and easy. You could spend a couple of hours here enjoying just the walk and the displays. If you're smart and use coupons and shop their sales, anyone can save a lot of money. It's a great place to shop so bring the family.
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July 2023 by B C
So many unhappy ppl working in the customer service desk. Unprofessional, disrespectful, rude, and mean creating hostile and unsafe environment to shoppers.Bunch of low-class girls bringing nasty behavior from home into Corporate America. Everywhere I shop I mention the issue and everyone already know what I'm talking about! Disgusting
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June 2023 by Elena Zaurova
This is a review of the bakery. I ordered a birthday cake and I would say it came out ok. The sponge was dense and the butter cream frosting very sweet and tasted more like icing. I also asked for specific colors and did not get those. However, they did get all the other elements correct. Not sure if it was just this cake so I might give them another try in the future.
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June 2023 by Mo
Clean, well stocked, and has helpful employees. One star taken away due to the need for more open registers. Everyone doesn't want to self check.
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June 2023 by Mona
Clean, well stocked, and has helpful employees. One star taken away due to the need for more open registers. Everyone doesn't want to self check.
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May 2023 by Max Grossman
Don't buy meat here, esp the individualy wrapped ones, like nature's promis and the Angus. Waisted alot of money. At least 5 or 6 occasions, payed 20 plus dollars for a steak, open it and it smells terrible. Pathetic