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March 2024 by K B
I wasn’t going to leave a review but since all other reviews are pretty bad, I thought I would add mine.
20 year chase customer I was trying to open a small business account naturally with chase. I had a government paper for my scorp along with my tax id number for my business, they also told me I needed $2,000 to put into the account to open it. The paperwork I brought wasn’t good enough for them so tried to reschedule for the next week but they had to call me to do so as they weren’t sure about the schedule . When I didn’t hear from them I called and again they said they were going to call me back. A month later I’m still waiting for the call.
Fortunately for me I reached out to Bank of America. They didn’t need anything except my tax id number and I did everything right online, got approved within minutes and chase is history to me.
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December 2023 by Dave Hayes
4 Tellers working on a Saturday the week before Xmas, ATM deposits broken, still only helping one customer at a time ?Make it make sense...
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May 2023 by Mackale Graham
If you have 30 minutes to sit in line then choose this bank
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November 2022 by Greatone999
Terrible bank horrible customer service
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July 2022 by NeoVortx
Haven't dealt with tellers but location only has one atm and it is located inside. No drive up atm.
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April 2022 by Love U Mom
20 minute wait ?
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December 2021 by M J
Haven't dealt with tellers but location only has one atm and it is located inside. No drive up atm.
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June 2021 by Quinn Favo
Good experience here
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March 2021 by Adam Isabella
Worked with Tracy very helpful and knowledgeable got us right in and made sure we understood everything going on. Again very helpful and friendly.
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July 2020 by Campbell and Campbell Salon
Had the most unsettling experience at this location this morning. Tried to withdraw MY money at this branch and was made to feel as though I was trying to steal my own money!? At the drive thru and was told I would be given a code via text that I had to give them to complete the withdrawal??? Only to be told there was a “glitch” with their computers and they couldn’t help me!? Take your money out of banks. It is YOUR money!!!!
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May 2020 by Natalia Perna
The last two time’s I’ve called this location I dealt with a woman named shanequia who was incredibly rude both times, I don’t think she had very much common sense and this may be her first job with the public. I made a very large payment which did not show to my account and she told me “don’t worry about it”. Every question I asked there was an uncomfortable long pause and it terrifies me that this person has any access to my accounts. Please Re train her or get rid of her.
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January 2020 by Raulin Calin Gómez D' Oleo
(Translated by Google) The best bank in all uses, all the answers to my questions and with an excellent service.
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September 2019 by Mc Vorious
Horrible service. No tellers, always a slow long process... the people in the booths stare at the line building up while they are on personal calls... Is it really that hard to find good work or is chase to cheap to hire real humans as employees... Good thing this isn't my real bank and just a burner account but , I may ditch this account soon chase Chase has gone down the sh*t tube.
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January 2019 by Tim Decker
Awesome staff and branch manager!!
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July 2018 by Michele A. Smith
Tried to open a new account on 2 different Saturdays and was told to go to Cornwall or make appointment for a different day because an employee had a medical emergency and they were short staffed. Not a coincidence at all, pure unprofessional LIES!!
