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March 2024 by GPK
Great service...very clean place. Always good coffee.
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March 2024 by Michael Menzie
Placed an online order for 3 items. When I showed up I was asked if I was picking up for Michael and I said yes. He handed me my coffee and as I stood there awkwardly he asked are you waiting for something else and I said yes. A few minutes (not seconds later) I was brought my second item and thanked and I said my order was still not complete and that I had a third item and they went and got it. Don't all 3 items show on the order when it comes in? It wasn't even that busy.
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March 2024 by Marissa M
Service is usually quick and friendly, but for the love of all things holy PLEASE EDUCATE your staff on how to make a matcha. I am sick of spending $5 on a cup of green tinted milk with an inch of matcha powder at the bottom. It’s disgusting and a waste. This is the only location in the area that I have this issue consistently.
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February 2024 by Annette Boyle
Drive thru is generally
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February 2024 by Frederic Duff
The place is clean, the bathroom are cold and the music is loud (just in the bathroom!!!!, but pretty clean)... The donuts are great.
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January 2024 by callesdecartagena
Thanks to the one and only Coco Fernandes for founding this location, truly inspiring.
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January 2024 by Edgar Rivera
Great
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January 2024 by Tyreese Williams
I’ve been there about 4 times and each time I get the iced caramel macchiato “with extra caramel” each time I asked for extra caramel and never receive it now I’m driving away drinking a bitter coffee.
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January 2024 by Eric Colotti
Worst dunkin in the area. Past 3 times ive gone something has been wrong with my order. Whether it be giving me the wrong donuts, or messing up my drink, there is almost always an issue. They always put oat milk in my drink instead of whole milk, even after confirming multiple times. Today i asked for a iced vanilla latte, got to the window and was given a hot latte, was running late so i took it and left, only to realize they didnt even give me the right flavor and had made it just a plain hot latte. Make sure you check every item before you leave and confirm every item you ordered before leaving or you will have something wrong.
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January 2024 by Felice Gambino
My husband and I go frequently we love the staff and always get good food also I am diabetic they will make something I can have and b enjoy if we need too. ?Dietary restrictions: They are very accommodating
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November 2023 by CC B
Drive Up, short wait, quick service with a Smile. And ... The doughnuts were FRESH @ 4PM.!!! Boston Creme & Jelly...
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November 2023 by MyChapter
The client experience at the 9w location is deteriorating by the day. They get orders wrong 95% of the time ( this includes forgetting a donut or a drink etc). Very disorganized. Zero smiles from most of the afternoon staff. Slow service. Then when you remind them about your donut, drink, sandwich, oat milk or less ice ( depending on why they forget), they sulk. Facial expressions read “stop bothering me”. My patience is wearing thin. It’s closest to home but worst service. Other nearby Dunkin’s have the opposite service. I spend way too much and I’m way too loyal to go through this experience constantly.
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November 2023 by James George
Went thru drive thru on a late Sunday afternoon...waited about 10-15 minutes for 1 medium hot chocolate...1 car was ahead of me. "Hot" chocolate was lukewarm.
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November 2023 by Tom ORourke
Slowest drive through ever, not sure what these kids are doing running this place..
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October 2023 by Todd Paulin
Ordered a box of Joe , and two dozen donuts asked for ten cups for ten people and cream and sugar for same amount and I get six packets of sugar , 10 cups , and 10 pouches of creamer , ask the attendant for more he comes back with 10 packets of sugar , and five more creamers SMH LMAO ! can’t make this stuff up the world is screwed !
