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March 2024 by Dan Fishman
Karen Paul, P.A. was pleasant, knowledgeable and caring. I highly recommend her and the practice.
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February 2024 by Paula Clark
I had a scheduled appointment for my 9 yr. old grandson with Dr. Richard DeMaio today. We were both equally concerned about the level of care that he would receive considering some of his past experiences with previous doctors. However, not from this particular office. Just a quick backstory, within the past month, my grandson has experienced a great level of discomfort with sinus issues. He’s been challenged with sinus issues, upper respiratory infections and Asthma over a 2yr. span of time. During certain times of the month his immune system gets triggered by a lot environmental stimuli. He had experienced a severe eye infection in Dec. ‘23 and had to be transported to Westchester Medical from Montefiore in Newburgh, New York. As a result, we are in this new space of creating a better approach to his overall wellness. So many doctors have dropped the ball with this last medical incident that it’s difficult to trust the process at times. So, upon looking at some of the reviews as it relates to Dr. DeMaio, I was a little hopeful. We arrived at the office and I was eager to be presented with a breakthrough treatment plan for my grandson. To say the least, Dr. DeMaio approach was very abrasive. He entered the room that we were in and immediately started to bombard me with a series of questions. I understand medical protocol, but what I don’t understand is lack of empathy and diplomacy. Neither I nor my grandson felt seen or heard. Even with some of the procedures that were performed by Dr. DeMaio it left me and my grandson feeling empty and disregarded. I felt nervous by his jarring approach. The final outcome was that my grandson’s tonsils and adenoids were significantly enlarged. Surgery was highly recommended. Also, there was medical diagnosis made that pointed to Sleep Apnea based on a set of symptoms that were observed. At this point there were recommendations made as to what to do next however, no medication was prescribed for the enlarged adenoids. I was told to try Budesonide nasal spray as a replacement to the Flonase. I was puzzled that Dr. DeMaio mentioned this particular nasal spray as an over the counter medication. When I called my pharmacist, he was equally puzzled that he would say such a thing considering, I had insurance that would cover it. Also, I was puzzled that an antibiotic such as Amoxicillin and Clavulanate Potassium was not prescribed to reduce some of the swelling from the adenoids so that my grandson could sleep with ease. Needless to say, I wish, I could have shared in the same sentiment as everyone else. Dr. DeMaio left an amazing impression on many of his patients. I’m sadly disappointed of our experience. Dr.’s are bound by an oath to due no harm and to render the best level of care. What an amazing privilege to have. Quality of life should always be the goal of a doctor. For a doctor to serve in ways that does not meet the real need of his/her patients is disheartening. I felt as if my grandson was just a number!
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January 2024 by Tom Lynch
Great staff and great doctors. No one likes going to the doctor..However, they make it as nice as possible. Would very much recommend. New location in New Windsor is great.
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November 2023 by T Lynn
Dr. Koyfman is who all doctors should strive to be like. He took his time with asking and answering questions, wasn’t arrogant, wanted to find out what was causing my son’s symptoms , instead of just writing a prescription and sending us on our way. You can tell he cares for his patients. We will definitely be returning to see him.The front desk staff were friendly and answered my questions without making me feel rushed. We did have to wait awhile, but it’s worth the wait because of how the doctor takes his time when he sees you.Beautiful spacious waiting area and clean.Highly recommend!!
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November 2023 by Kay C
Saw Dr.Munzar who was clearly rushing. Bedside manner is terrible, barely engaged. Looked at ear, vacuumed wax out for 1 min & got annoyed when reacting to sticking that long skinny tube in ear. Asked if he was going to finish cleaning the ear (flush out the ear) but stated it was clean. However, wax was still in both ears when leaving out the office! Waste of time!
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October 2023 by Em J
This was my first time at ENT allergy and I have to say this is one of my best in office experiences with a doctor. At most, I waited about 5 minutes before I was called in. Lynn, the nurse, was friendly, caring, and really filled me in on my allergy test and what to expect. Dr Ponda really took his time, he was kind, and incredibly knowledgeable. He answered every single question I had, never felt rushed and I walked out of there with a very good understanding of my allergies, why they happen and how I can treat them moving forward. Would highly recommend going if you have allergy issues that need to be addressed.
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September 2023 by M.A. Lebron
The office is efficient and punctual with appointments. Dr Koyfman's care for my hearing issues has been top notch.
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July 2023 by Nancy Evangelista
The reception were very friendly. The call time when you arrived was great. The doctor made you feel relax. I really liked this place.
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July 2023 by CC B
Easy to make an Appointment online, Paperwork done via email or Text, Easy Location, CLEAN... Awesome Staff,Insurance taken.. I've been a client for some time & my referrals for Hearing Issues are all very pleased with Dr. Munzer !
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July 2023 by Karen DeFeo
Dr Munoz was professional, courteous, gentle and precise with my not-so-patient father at his recent visit. It’s reassuring and comforting to know he is on the hands of expert care. Thank you Dr Munoz.
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June 2023 by Tracy Allison
Dr Kholer was wonderful. Our first experience visiting your office over a year ago, was terrible! I am glad that I was referred to Dr. K find my Daughters Pediatrician! Dr K rocks!He also has wonderful bedside manner!
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June 2023 by Kathryn Davis
This was my first visit to ENT and Allergy Associates. The staff & Dr were friendly and professional. My wait times were short to see the audiologist and ENT. I felt like I was well cared for and will recommend this office to friends.
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June 2023 by Joe Benecasa
Everyone was so friendly and helpful. They explained things well. They got me in and out quickly, yet I didn’t feel rushed and they spent as much time with me as I needed. I highly recommend this group.
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June 2023 by Evena Lavalasse-Jerome
Mitchell Kolker is an AMAZING doctor! He is excellent with my daughter. Super friendly and helps me as a parent understand what’s going on! His heart for children is refreshing. With such patience he works on my daughter every 2-3 months! It’s amazing how much my 9 year old trusts him to work on her ears! She tells me “it’s time to see Dr. Kolker Mommy” without fear whenever she needs him! This is how much he’s great at what he does!I would recommend any parent to go to ENT & Allergy Associates in New Windsor to see him and his entire team up front and Angela his nurse!
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June 2023 by Sanford Glazman
I find that the office has been extremely friendly and welcoming. The doctor that I’m going to has been overly pleasant to deal with the experience is good and the results have been great. No complaints at all. For a busy office it’s really well run and they accommodate when you have a problem.
