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July 2025 by Joanna Willis
I was very disappointed with my experience with the program at the Uriah Hill School in Peekskill. The first 1/2 of the year (September - December) was incredible. The staff were great, whenever I called the office upstate, my questions were answered, and my child thoroughly enjoyed attending the program. However, the remainder of the year was absolutely horrible (Jan - June). The new staff member was often annoyed and did not seem as if she enjoyed her job, my child would come home and express that he did not want to attend the program anymore because the staff did not speak kindly towards him as she did the other student; and his expression and retelling of things that occurred in the classroom made me very uncomfortable. Multiple times I tried to reach the regional director to express my concern and I got no response. Furthermore, when the program was closed due to the lack of staffing, I was not refunded any money. The program has to do a better job at screening workers, as when the staff person was out, the substitutes had more passion, patience, and energy for a pre-k program.
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July 2025 by Annette Martin
On site staff 5 stars. I really can’t say enough good things about the teachers. My daughter isn’t the easiest, but her teachers are patient and try. Jodi has been helpful in the past as well. They’re all great at communication too.
It’s Carla in the billing department. There was a billing mistake, which I was at fault for, but it happened during a dispute to an illegal fee charged by them. Although I have never missed a payment or had issues previous to this, there was no flexibility. A furniture business will send you an invoice for owed balances but not a program I rely on for childcare?
Matter of fact I was told 10 mins before end of business day the Friday before my daughter was supposed to start summer camp that she couldn’t attend. Fast forward with this billing issue still in the way, I do not feel Carla would have honored a cancellation without a two week notice and drag out this dispute till the end of summer, making me liable for the entire tuition. Therefore I felt I had to revoke her status pending a start and leave my job to attend to my daughter as I don’t have backup childcare. Same day that I cancel her spot I get another credit card charge for the entire amount. Now I have almost 5,000 of my funds tied up when she couldn’t participate in it, and I may not have a job when summer is over.
I wrote a good review for the principal of Franklin so they knew how happy and grateful I was to partake in this program, in efforts to the two schools consolidating in order to offer enough children to run the program.
Now my daughter is left out of all of it. My daughter is one of 4-5 kids in the after school program and come fall I am going to have to look into moving just to rely on a different program.
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July 2025 by Gabrielle
Terrible communication with parents. There's no one in the building to directly answer questions or communicate issues and turnover is high so I've been emailing the director not knowing she left the job. Second (possibly third) director in one year. When you have questions about dates/timing/school cancelations, they tell you to call registration. When you call : you either get voicemail, or they tell you to email registration. When you email registration, they send you a link to look online to get your answers.
Turns the whole process of asking simple questions about childcare into a 2+ day ordeal of back and forth. They have a tendency to finally call you back right before their work-day ends so it adds another day of issues swept under the rug to pickup again where you left off the next day.
They charge nearly a third more than all other providers in the area for it to be very impersonal and frustrating to deal with. If the website isnt working, or you are being charged too much or anything unrelated to what is found online, youre left unheard.
Called me back today at 4:20 while I'm grocery shopping and told me how to fix the website issue, as long as its before 5pm when they leave for the day. Left me without childcare for tomorrow after trying to get help for 48 hours via calling, leaving messages, emailing, and looking online.
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July 2025 by Lydia Vega
The worse daycare in history!!! They discriminate, lie, people who stick up for themselves both as parents and as an employee get disrespected in the most disgusting way and worse they take it out on your child. They can’t afford a real director so they hire people who have no credentials and place them as acting directors. The acting director now had quit last year walked out on the kids in middle of shift left the kids not in ratio. She was placed as non rehire able can’t be trusted to be left with the children and look what they did brought her back and put her as an acting director. They only had one director who was amazing and was legit. Meaning she has the credentials and they stupidly lost her which was Angela. They need to be shut down already!!!! They have no clue what they are doing smh 🤦♀️ . You need a real daycare let me know I have one that is perfect and honest for you
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July 2025 by Gabrielle Benichasa
Never in my life have i felt so disrespected by a child care provider. I definetly do not recommend dealing with this provider.
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November 2024 by Marcia Smoot
As a multisite director as well as ELC director I can say that the staff are very devoted to each child and will truly care for the kids and will go way beyond for the children.
I highly recommend enrolling your children in any of our programs.
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October 2024 by Skylar Strange
Unreliable. We recently had the worker for our school that did before and after care quit in the middle of the day. Two months later and they still have not gotten a replacement, leaving families scrambling to find care elsewhere and affected working families.
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March 2024 by Sydney Meadows
I chose the preschool (NSEEP) I did for my son under the presumption that this program would be available this past September. They ended up encountering significant staffing issues within the first two weeks, and initially communicated an abrupt but temporary close before indefinitely canceling the program. Communication was extremely poor both during and after the closing of the program.
To add salt to injury, I continue to receive marketing emails applauding their placement on lists as one of “the fastest growing private companies.” It is quite obvious that this growth is at the expense of sustainability, and more importantly the families who were depending on their undelivered promised services.
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January 2024 by Madeline Heffernan
Healthy Kids is an AMAZING PROGRAM. My 4 year old has been attending the Early Learning Center in New Windsor full time for 2 years now and my 8 year old is in her second year attending the after school program at Little Britain Elementary. The Staff members are great with communication, my children LOVE attending and hate being picked up. They have both made so many new friends, acquired new interests and skills and come home happy everyday!
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January 2024 by Alison Schlesinger
I am so relieved to have found Healthy Kids! Both of my children have been cared for at Healthy Kids. My daughter began daycare at 3 and son at 1. They are always happy when they get home and run to hug their friends when they arrive. I receive updates through the Brightwheel app throughout the day with pictures. The teachers engage the children with sensory play, music, reading, and outdoor games. The facility is very clean and materials are new. It’s a great relief to know my babies are being cared for when I leave for the day. My daughter is now 5 and has returned for summer camp and school holidays. She’s always happy to back to her “old” school :) if you are looking for a reliable, safe, engaging childcare center that is open flexible hours you have found it with Healthy Kids. Contact their registration department and schedule a tour, they will show you around and answer any questions you may have.
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January 2024 by Charles Pickering (Picker79)
We were forced to used healthy kids this year when our school district (OCS) switched programs. So far my kids have been left outside of the building with no way to get in, they canceled the program because of snow at the last minute after my children had already been placed on a bus heading to the program. Their idea of structured activities is turning a movie on and playing on their phones. If I had any other option I would use it.
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January 2024 by Amanda Brewer
I absolutely love the Healthy Kids Program in Prattsburgh. Our daughter loves it just as much. She gets so excited every morning to go. The girls there are great with the kids too!
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January 2024 by Angela T.C. Imperiale, CALA, CDP
Love the program for our 6yr old and she has been in the program for 2 years now… the staff that work with the kids are amazing and you can tell they love hanging with the kiddos. Communication is great & we couldn’t be happier. Thank you!!!!
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January 2024 by Ryan Burdick
Poor staffing quality & retention (repeated turnover of leadership/staff of which parents are never updated/informed).Poor communication with participating school district and parents regarding cancelations/policies.Program is canceled at every conceivable opportunity (school half days, early dismissals, staff days, snow days, even last-minute weather-related cancellations of after-school sports/clubs).No implementation of enrichment activities advertised (fitness, STEAM, academic, etc.).Poor follow-through of check-in/out procedures in Brightwheel app.Young, inexperienced staff on cellphones, raising voices at children, airing staff drama within earshot of parents at pick-up. Poor role models.My child hates it. Actively seeking alternatives with no luck.
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January 2024 by Robert “Will” Powell
Love our Healthy Kids program in Collingswood, NJ. Our program is well run by a team that cares and is engaged with the children and parents. They have a progeam to help make sure homework is addressed, when possible, they schedule fun events and activities, and we couldnt be happier. Thank you!
