The UPS Store in Vails Gate is locally owned and operated. It offers expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing services. The store is very organized and clean. Staff are friendly, kind, helpful, and quick, greeting everyone with a smile and open arms. They are pleasant, inviting, and informative, even helping with phones for transactions. The new location is beautiful and convenient, with a lot of parking space, though more is still needed. The Amazon Kiosk is easy to use and the wait time is pleasant. Customers report no issues and excellent service.
I had a print order that I needed urgently and Colleen did a wonderful job making sure she had exactly what I needed. Everything was done promptly and the quality was great! Everyone was helpful and pleasant to deal with, even with how busy the store was.
April 2026
Brought my package over. They got me in and out in less then 5 minutes. Can't beat that!
April 2026
Friendly staff. Quick service. Parking is a little tough sometimes.