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March 2024 by Marshall Kirkland
The drive-thru is always so busy it often takes a lot of time for someone to come to the counter inside, other than that everything is to be expected and is pretty tasty.
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February 2024 by Brian Gillman
It's dunkin donuts....I only use them as a drive through. I have no
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February 2024 by Jim Smith
Fast service, coffee was good and gave service with a smile! Also have a lot of seating to sit down ?
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February 2024 by Jonathan Hebert
I'm a sucker for an occasional Dunkin coffee & brownie battered donut ?
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January 2024 by Rodney Pinkos
Went there yesterday and while taking my order, I asked if they had any chocolate fingers. The girl seemed annoyed but left to check came back and said they didn't. I asked, how about any chocolate frosted? Again seemed more annoyed and never came back on the speaker. After a few minutes, a man's voice came over the speaker, and delivered their opening phrase, asking if he could take my order, and we started all over again. After we got home my mother only took a few sips from her freshly brewed decaf small coffee. She dumped the rest out and saw the bottom of the cup was filled with almost a full half inch of coffee grounds. Disgusting!! It's all of 12' to walk from the register to the donut rack, to see what donuts they have and it was to much to this girl to do. Pathetic!!! I'm done with this place and they really should just close this shop. There's only like seven other DDs within a 2 mile radius, we'll be fine.
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January 2024 by Destiny Miller
Stoped in for some coolattas and donuts . It was 3 o’clock and they were out of donuts… also the employee was very short and snappy with us .
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January 2024 by Kyle Waters
could do
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January 2024 by Travis James
When I tell you Matt just made me the best sandwich, he is a sandwich artist! My latte was made perfectly, tasted like a toasted marshmallow ?
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January 2024 by Diana H.
I want to commend the employees of the Duncan on commercial Drive in New Hartford, New York in particular Louis who help my car with my orders do . This kind of kindness is not seen very often, so I really appreciate it.
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November 2023 by Elijah Jarmon
A Dunkin in a gas station, so the atmosphere isn't special. The service was great though.
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October 2023 by Jay Jay
Terrible drive thru service very rude won’t ever be back don’t recommend.
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October 2023 by Go
Went inside and 3 employees working not busy talking . I waived and was ignored until I had to go around the side and yell to the person ignoring me doing something working yes . He said they were coming. I know he saw me twice trying to get acknowledgment because I had a job and only a few minutes to wait. I said you should acknowledge that they see me. As I don’t read minds. The coffee was drowned in milk. First and last time I will ever use that location. Kids need training. I don’t like the way they went out of sight to get my coffee and I never drank it because they had rebellious attitude towards me . I have no trust in kids like that. Certainly they at a minimum don’t care what kind of product they give.
Wa
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October 2023 by Stanley Lebiednik
Great subs. Reasonable
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August 2023 by Lee Bartlett
After standing at the counter for 10 minutes was told by an employee they were too busy to take my order and I'd either have to come back later or go sit in the drive thru line. Worst customer experience ever.
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June 2023 by Austin Browne
Employees were very rude in the gas station but dunkin was