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December 2023 by Zulaima Zubair
I had a great experience the person who helped I think his name was Tandour manage to be attentive and assist myself and others, when the store was at a very busy pace. With great costumer service skills.
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August 2023 by Rosanna Hui
Tanvir tried to help me find my wedding shoes. He was helpful and patient. Appreciate the great customer service.
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June 2023 by Adati Tarfa
Lovely wholesome Aldo store! One of my favorites. It is not too huge but has a lot of seasonal items at other locations.
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May 2023 by Stephanie Wang
I stopped in to check out some heels and even though I didn’t buy anything, the workers were really nice and patient, really helpful too. Would come back again.
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May 2023 by Alltia Jemmott
They currently have a sale, I bought some beautiful purses .
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January 2023 by Montrose W.
AVOID BY ALL COST!!!!!! Just completely unprofessional. Nobody answered the phone the last few days and today I go there's a sign with closed on it. Like????? How can you guys not have the decency to pick up the phone at a business????
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July 2022 by Dr. Erdal OZKAYA
Good deals are going on
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March 2022 by Janki Patel
The store says they open at 12 online. The person at the front is inside with the lights on. He looks at his clock and sees it’s 1203 and goes oh it’s at 1230. I intend on speaking to the manager because either he’s lying or the online time is incorrect.
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November 2021 by Nick Ponte
I’d give zero stars if I could, horrible quality shoes, heel broke off on the first night while standing still. The company doesn’t offer a return policy on their defective merchandise . You’re way better off paying a little more for higher quality by a company that actually has a long term business perspective .
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October 2021 by Kristen Le
Fix your posted hours. Showed up just after 7pm on a Tuesday and the door were locked. I and two other would-be customers were told, while they let another customer out, that they were closed. Online posted hours all say 8pm.
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April 2021 by chasity vila
Absolutely horrible experience! Today me and my fiance came in looking for shoes for our trip. Immediately we had an associate run to the door with hand sanitizer in her hand forcing it onto customers and us. We have our own! We are well into this pandemic. Then proceeding to tell me my mask was inappropriate for it was slightly see through. So no I can't shop here unless they provide me with the mask they want me to have. No I will not take your mask. I've been wearing it all year!If you are scared for your safety stay home and stay 6 feet away from me. She VIOLATED that ONE rule to tell me I can't shop here with my own mask!!! That's funny.You work in SoHo in a high traffick area. With people visiting from all over the world. I have never been stopped during this whole pandemic for my mask being inappropriate.Get over itMe and my Fiance' could have argued but instead left next door to Steve Madden and spent $250 there. Obviously Aldos is doing great in this pandemic to have their employees chasing customers away. I will be calling coporate as well. This all can be seen on camera. Thank you Aldos for reminding me why I don't shop with you guys.Advise, shop right next door you will have a much better experience with Steve ;)
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April 2021 by Chunjai K.
It looks like this ALDO store is a new location. I see that they still putting stuff on a shelf. Summer is coming and I'm looking for wedge sandals. The staff is very helpful. I end up buying white one and I like it a lot.
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April 2021 by Mack Mama
So I went in this Aldo’s and met a lovely manager named Kelly who treated me better than the salespeople in Gucci. So much so that I brought my family back just on the strength of Kelly. And they bough a few shoes and a purse. Great service lovely hospitality love her!!!
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March 2021 by Chiara B.
The store is closed and it’s only 7:15. They don’t pick up phone. Very inconsiderate, I only came outside and paid for a cab for this store. Not cool.
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January 2021 by Diara Newell
Terrible customer service at this store and the “store manager” needs to calm down with that ego. Other reviewers have complained about him!He was completely rude and unprofessional to me, which is unacceptable since I’ve spent hundreds of dollars at Aldo over the years.Luckily I was able to call Aldo customer service to get my issue resolved. I put in a complaint for this store and the supposed manager while I was at it :) I hope he sees this :)
