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October 2023 by Emily Taylor
I’ve ordered cookies from a lot of different cookies across the US and Duchess Cookies is by far one of my favorites.They have consistent quality and every cookie I have tried is delicious. The cookies are fresh, soft, tasty and there are so many fun flavors to choose from. Highly recommend and I can’t wait to order again!
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August 2023 by Alice Preminger
Amazing cookies! Order came quickly and cookies were as fresh as the ones I bought in NYC. Delicious and unique flavors. Absolutely worth trying!
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August 2023 by Dara Miller
Hands down, some of THE best cookies around!! Well worth the price!!
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February 2022 by Robin C
Terrible buisness. terrible customer service. Terrible cookies. Save your money. We bought the cookies at the Roosevelt Field mall location. I bough six to take home and spent close to $30. We were really disappointed with 5 out of the 6 cookies we bought.They all looked so good and I have been following on Social media for a long time. The cookie monster had a big air pocket in it, it was also very under baked. The galaxy was dry and over baked. the italian rainbow cookie was really really raw inside and the coating chocolate was flavorless, last but not least the triple chocolate only one chip in the entire cookie. We contacted customer service and it's been two weeks and no replacement as they promised.
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November 2021 by E P
Ronkonkoma factory has excellent customer service and an extremely nice guy working there, the company is lucky to have someone who cares so much working for them. The cookies were out of this world, Nutella one is heavenly??
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November 2021 by Anz
I ordered 4 cookie monsters cookies and two chocolate chip cookies. My package arrived on the perfect time also I appreciate the customer service as it was very helpful. Cookies were very attractive and adorable looking but giving it a three star review because they were quite tasteless. The chocolate chip cookie had a very bland taste and tasted nothing like an OG chocolate chip cookie. The cookie monster was alright yet the flavor definitely can be improved but overall not bad!
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November 2021 by Jacky G
Average cookies not worth the price $5.50 for the caramel stuffed (no flavor at all the snickerdoodle base wasn't good), $4.50 for red velvet (this one was a lot better then the snickerdoodle, more flavor and liked the filling) Overall probably won't go back almost $10 for two meh cookies
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November 2021 by Michelle Elyssa
The plainview store front in adorable and well designed. The cookies on the other hand might be the worst dessert I have ever had. The cookie had zero taste please don’t waste your time or money there. I believe I got chocolate chip and the Cookie Monster one. YUCK
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September 2021 by Jennifer Lieberman
Duchess cookies in Oceanside NY is amazing. There cookies were so delicious we went back the next week and bought 7 more cookies. Our favorites are all the flavors with peanut butter, Oreo, chocolate chip. I could eat the peanut butter and jelly cookie ever day. Yummy
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August 2021 by Terry Lynn
Friendly staff. Nice variety. Clean environment.
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July 2021 by Blessed Generation
Beautiful opportunity to discover a new and unusual type of cookies. They are warm and soft. With different flavors and center inside.
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July 2021 by Real Car Stuff
Just went on day of grand opening. Most importantly, the cookies are worth a long trip for (fortunately I live close by)Facility is gorgeous and charmingStaff and owners are very nice people. Best of luck guys.
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June 2021 by Christian Acevedo
This location is not opened to the public. It's just a factory for the actual store. There is a location in Patchogue and Plainview that you can go to. Those locations are where all of these pictures were taken. Don't waste your time coming here to Ronkonkoma.
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June 2021 by Jaclyn Gallery
Average cookies not worth the price $5.50 for the caramel stuffed (no flavor at all the snickerdoodle base wasn't good), $4.50 for red velvet (this one was a lot better then the snickerdoodle, more flavor and liked the filling) Overall probably won't go back almost $10 for two meh cookies
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June 2021 by Ava Protheroe
I went here and the cookies are absolutely amazing. By far the best cookies I’ve ever had!!! Definitely go here !! My new fav cookie place!