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October 2023 by Daiana Almanzar
Disgusting store. Purchased sneakers a day ago and refused to return my sneakers because they claimed the sneakers were worn, which is completely false. I was returning the sneakers a day later. I had my receipt and they denied me service. Horrible customer service and will call corporate. Do not come here for returns or any kind of service for that matter.
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October 2023 by Daiana A.
Disgusting store. Purchased sneakers a day ago and refused to return my sneakers because they claimed the sneakers were worn, which is completely false. I was returning the sneakers a day later. I had my receipt and they denied me service. Horrible customer service and will call corporate. Do not come here for returns or any kind of service for that matter.
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October 2023 by Dilip
Just walk around, when ready for help you just ask. Some good sales if you look a around
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October 2023 by Nativa Concepcion
i first walked in here about seven months ago just to peek inside. I wasn’t expecting much. Chiiiiiile????…i ended up getting 2 pair of Vans for a total of $26.00! They had a CRAZY sale going on. So now i know..for name brand sneakers..i only knew about famous footwear being extremely cheap. Now i have a new go to sneaker shop. I Can shop for my whole fam here for Xmas/birthdays w.e. GREAT customer service from staff also.
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October 2023 by Katherinne De La Cruz
I live right by snipes in Spanish Harlem and go in there often enough but options here are super mediocre. Customer service sucks every single time. Employees stand around and chat, they don’t greet you, don’t ask if you need help, and nobody is ever at the cash register….don’t even understand why the “employees” are even there.
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October 2023 by Yaz Skinner
Made a return. The cashier was nice and knew how to do a online to in store returnI spoke to a Zee on the phone- she was kind too.
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September 2023 by Luís Lopez
Bad bad service I asked someone if he could help me and he ignored me as if it wasn’t his job bad service
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August 2023 by n v
Kiyanna was a great help. Very pleasant and attentive. Keep up the great work.
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August 2023 by Kirsty Hopkins
The staff was very kind when I went in with my son. He got what he wanted.
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August 2023 by Joy Herbert
They are helpful and know there sneakers ?
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June 2023 by Assam Abdulla
Best service ever best prices?
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June 2023 by Alice Lazarus
Obnoxious staff that act like birds when you askAbout discounts and they swear “them S**** aren’t on sale” nasty attitude I had to take a picture prior to walking up to the cashier because I knew they were going to try to say there was not a discount and started walking to see the price, I took my phone out so she did not have to walk to see the discount she finally stopped bickering about how sure she was that these sneakers were not on sale. The other staff said “there are only 3 workers here today” they seemed upset about me asking and checking sale prices. Odd experience
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June 2023 by Isaiah Paraison
TlIts always a welcoming feeling whenever I come. The people are very respectful and helpful.
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June 2023 by Lawrence L.
Because of SNIPES's paranoid policy of only letting you try on one shoe at a time -- the other is carefully guarded at the counter -- it is **basically impossible** to get the right fit. SNIPES must have a **terrible** problem with people suddenly bolting for the door in fresh shoes, dodging store security, right? Wrong. They do **not** have this problem. Certainly not to the extent of SNIPES's defeating the whole purpose of storefront retail. SNIPES management is to blame, not staff. Staff know what "SNIPES KNOWS" does not know: You cannot assume that most customers are brazen shoplifters. But if you enjoy being abused and treated like a suspect when you go to overpay for footwear, SNIPES is 4u.
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April 2023 by Andrew Hallums
Would be nice somebody answer the phone. Been calling for 3 days. I don't want to make another trip to return sneakers just to be told I can't right now. Told ill would recieve a call and haven't
