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November 2022 by Colleen D.
I bought my first custom made piece from a little store in Fairport, NY and made in my hometown of Newark, NY from Hallagan's! I believe I bought it around 2018, so four years ago. I wanted a sectional but the dimensions had to accommodate a narrower room. I love that my sofa is not so big and deep that its uncomfortable, like many trendy furniture stores. I love that I could choose arm style, leg style, seat depth, back height and fabric! My sectional can easily be changed to a couch configuration, that all cushions are zippered, and with the same high quality fabric all around, and that the cushions and pillows have the highest quality stuffing and therefore have retained their shape with no fading, even after 4 years of regular use. It still looks brand new. Now, considering adding one more interior seat space to make it a bit longer (if I move, I can make both sides the same length too). Still love this investment which has given me the exact style I was looking for!)
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February 2022 by Maureen Fink
We purchased 2 Halligan couches and one chair from Old Brick. We were told about the quality of your furniture so we decided to pay the higher cost. Well we 100% disagree. In the year and a half since we took delivery we've been majorly disappointed and unhappy. The chair has had the cushion replaced because the core failed, the couch had bulging cushions that had to be reworked. Guess what it failed again and the reason is because the coil springs have failed and the chair needs rebuilding. Now the 3 cushions on one of the couches have failed because the spring coils have failed. Never been so disappointed. Thankfully Old Brick is stepping up and making the repairs. The only issue is getting the parts take forever right now and we have failing furniture.
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October 2021 by Lea Macdonald
My couch and loveseat were just delivered by Pattersonville Furniture Store and I absolutley love them. The quality of workmanship is way beyond my expectations and the fabrics are just wonderful. Thank you all so much
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March 2021 by Get-Lit 2828
Hallagan is a great company. I love my furniture. I have bought several sofa’s and chairs plus a sectional. I still have my sofa from 10 years ago and will give it to my daughter, Great quality fabrics and extremely comfortable. Best upholstered furniture I have ever bought.
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January 2021 by CHRISTINE STACHELSKI
My Hallagan sofa had so many defects. The welting was not straight, lumps sticking out from the back of the sofa, seams were crooked, cushions not filled enough and the arms were not smooth. After three tries and several months to correct these defects, it was better, but the arms still did not match.I try to support family owned businesses in the USA, with good reputations, Hallagan is no longer one of them. Such a shame, something changed there and not for the better.
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January 2021 by Dawn Borgeest
Soooo disappointed. Sofa is looking tired after only weeks of light use. Woukd NOT recommend.
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September 2020 by K S.
We ordered 2 wing back type chairs and 2 ottomans from Wayside furniture in Akron, Ohio. When we received the furniture, it had puckered seams all over the chairs and it appeared to be poorly made and looked horrible. When I contacted the furniture store I was told that they handmake their furniture and that is why the fabric is puckered, bunched at the seams and pulled in different directions at all seams. Extremely poor craftsmanship. Not to mention there is a small piece of metal sticking out of the side of the chair. And we were told that we can return the chairs but it will cost us a 25% restocking fee. If the furniture store believes the furniture is so great, then they shouldn't have a difficult time re-selling and should not have have such an unreasonable return fee. He manager told me that that's what happens with handmade furniture. Wow, really, why didn't,t your sales poeple
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March 2020 by Chris S.
I ordered a sofa seven months ago, the end of July 2019, from the White House furniture store in Wayne, NJ., the sofa was made by Hallagan in Newark, NY. When I can I try to support family owned businesses. I did received the sofa timely, but it was made so poorly, it had multiple defects! Why did White House furniture except this sofa in the first place and then send it to me? They offered to take this defected sofa back for a re-stocking fee of 25%, can you imagine that!!! The sofa had to be sent back three times to fix the multiple defects. I asked to speak to the owner of White House several times, since the customer service rep. said she could not make any decisions, no return calls from the owner. Six months later, White House assured me this time everything was corrected. It did look good, but the one arm was still not right. I believe two arms on the same sofa should match. I asked the store for compensation, they offered a minuscule amount of money, which I would not accept. I was going to use this money to hire an upholsterer to fix the one remaining problem, the arm. The sofa belongs to White House now. Terrible experience with Hallagan furniture and the White House store. So much aggravation and wasted time. No quality control on either side!
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January 2020 by aida williams
This company promises 4-6 weeks. Then tells you two more and then it’s holiday and the plant closes. How do you charge top dollar for your product and you have orders that have been on back order not by 1 or 2 or 3 or 4 or 5 or 6 weeks!!!!! I talk to people and this company has a history of this!! I chose the floor model. Hmmm, stock up on the fabric and the style would have been a smart choice. $3500 for this sofa and ottoman! Last conversation from HL Stevens said oh we have no idea the factory is closed. Ordered sofa and ottoman Oct 15. Today is Jan. 1. Factory closed. If you don’t mind waiting, go for it! PS. HL Stevens did Loan us a sofa. That’s another story!! The loaner is same style but longer. The back cushion is sooo over stuffed, it is terrible!!!
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June 2019 by Glenna Adams
I would not buy from here again. After 3 months cushions no longer held shape-foam was flattening out and you could see the edge of the foam through the fabric. The foam was replaced but it took longer to get foam replaced than to get the couch. made. It is a little better but the cushion inserts are still cheaply put together. After sitting on it the cushions are all different heights and the edge of foam is visible.
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April 2019 by Steve McInroy
Excellent made furniture.
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April 2019 by Russell VanTyle
High quality furniture made in small town USA by family business.
