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April 2023 by Martha LaPlant
Very happy with rent a center I have had a washer and dryer paid off a long time ago threw them and got a nice big TV and nice TV stand as well and fixing to get a sectional looking forward to getting a sectional
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April 2023 by Jonette
Great service so far...willing to work with you
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February 2023 by Cameron Brown
Easy way to get quality products if you can’t afford them in full
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November 2022 by Yaitza Fernandez
Perfect
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May 2022 by Michele VanDamme
My experience with Rent-A-Center (Branch/Location: 850 W Miller St, Newark, NY 14513...Near the Wegmans Plaza). I just moved and was in desperate need of a new bed (as quick as possible)!I filled out an online application on their app... and within MINUTES I received a responding call from an EXELLENT Customer Sales Representative VICTOR! Victor reached out to me to inquire about my needs exactly answer what I was looking for in detail. I explained to him the rush I was in and why what a big deal was that I obtained such an item as soon as possible he told me to come right down to the store right then or anytime after at my convenience during their opening hours and you would be more than happy to talk over details and make sure he figured out an arrangement for me to make sure I was satisfied.Of course my dear you ran long and I never made it into the Rent-A-Center location until the following afternoon. As I walked in the store I was greeted kindly right at the door buy a very nice gentleman who happened to be Victor whom I spoke with the previous day! I explain to him I was and he remembered me vividly and taking the initiative to pick me out the most extremely softest mattress I've ever felt and ran with my application and put the order in for me and it was already set and ready to be delivered to my house that afternoon if not the following day! At that time I had some more time to think and of course wanted to manipulate the contract as for details the items and add more and he had no problem with that whatsoever sad I was all set with in no time at all after leaving the store location I had received the online rental agreement. With that I was still even a little unsure of how to go about feeling that out or if it was even spam mail lol of course I called in inquired and he was kind enough to walk me through the steps of the procedure and made the whole entire process so stress free he was very prompt he went out of his way to over exceed what I even it deserved as for my request on my initial application and accommodated my rushed timing!!!!I sincerely can't say enough great things about this specific customer service representative. Between his prompt follow up, his attentiveness to detail, his charisma, understanding, professionalism and tolerance for the obnoxious public when needing such things on demand (like myself. LOL) He really gave me reason to believe that there still are good hard-working people out there with great customer service to offer with a strong work ethic as he represented to me, himself that day. He illustrated GREAT Pride in his work, as it showed! I clearly can't make mention of this enough, as I am truly so thankful!!!As a business owner myself, I had to make sure to take the time to give this specific individual a rave review! I believe in giving credit when credit is due! I know most individuals out there like myself have noticed that sense the pandemic it's nearly impossible to find good customer service nowadays. However, Victor proved that not to be the case and illustrated that there is still are good hard workers out there that kindly take pride in their work and go out of their way, above and beyond for sure, without financial incentive being the only reason to get them to do so!I HIGHLY RECOMMEND THIS STORE & Company, as well as this specific individual: VICTOR, to do any customer relations for business to be done with if possible! His skills are on point!Yes, remember the name guys! because he's worth the reach if choosing your sales representative is a possibility! I can almost guarantee that he will make sure not to disappoint!Thank You RAC!Michele V.
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May 2022 by Victoria Venton
If I could give 0 stars I would. Victor (I believe credit manger) harasses people. The girl Sam Skyner who also works at rent a center will find you on social media and constantly harass you. I do not rent nor have rented from this store. It is not a good environment. The DM doesn’t do anything about it do to relationships with them. Next step is to contact police and corporate.
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December 2021 by Brooke Jones
One of their employees Audrey has a really bad attitude and is very rude laughing at their customers after being rude to them.
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December 2021 by Stephen Verstreate
They work with u the Best they can
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October 2021 by Danielle Sackett Wagner
Rent-A-Center had a stainless steel gas range on their website for a same as cash price of $260. I ordered the range and had a SIGNED agreement for the price of $268. I scheduled a time for them to deliver the stove. They wouldn’t remove my old stove, so as a single mom, I had to have a friends husband help me remove the old one 2 days before delivery. I received a call 45 minutes before they were supposed to deliver saying they couldn’t sell me the stove because the price wa
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September 2021 by Mary Washington
Will is Awesome!!! Also the rest of the team are Fantastic
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February 2021 by Chris Button
by not destroying my house and bleeding all over my floor and not cleaning it up
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July 2020 by Batteries Not Included R/C
Great experience. Great products
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May 2020 by Peggy Greenwood
I would go to this Rent A Center in Newark than the other one near Walmart. They work with me. I had a really bad experience at the other location. This store turned it around and made it a better situation.
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January 2020 by Victor Gonzalez
Great employees wonderful environment and always willing to work with me when I’m having a hard time with a payment and the store manager there is the greatest guy ever gave me a free week when I was having trouble and the sales women there she’s amazing helped me with every question I had about my washer and dryer
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January 2020 by Austin Denney
Never again will get anything from rent center
