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January 2024 by Lauri Ray
The guys were very quick with my inspection and friendly and helpful!
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November 2023 by Nick Cool
Great business whether you just need an inspection, or emergency roadside assistance. Definitely recommend. Friendly staff and overall, just a nice local business
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August 2023 by Stephanie K.
Tow truck was dispatched by insurance company at 8:51am. Was told they would arrive by 9:51am. At 10:06am insurance company called tow company again. They were told they would arrive within 30 minutes. 11:21am insurance company called again they were told 1 1/2 hours. Dispatch was then canceled and assigned to a different company. EXTREMELY disappointed with the severe unreliability of Union Street Automotive
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July 2023 by Anna Dellapenta
I'm so glad a friend recommended this shop.They explain what's going on and my truck ('05 Frontier) hasn't been this nice to drive since I bought it 6 years ago. I'll never go anywhere else as long as I live up here.
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July 2023 by David Seelman
These guys saved my butt when no one else would tow on independence day.
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May 2023 by John Reynolds
We love it there. Always go there for our service needs and gas. Attendants are nice and the service manager, Travis, is the best person. We trust him. And that says something about a car repair guy. Even his mom and dad who own it are pretty cool ?
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February 2023 by Mikel Eriknon
This is where I always get the best service. Professionals and affordable.
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February 2023 by Brent Coward
Took my truck in for a state inspection. Unfortunately, it didn't pass because of loose tie rods. The service department showed me everything that was needed, and an upfront cost as well. Very knowledgeable, helpful & quality service oriented group!
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February 2023 by Destiny Garnsey
If your vehicle gets towed here I feel sorry for you. In order to get anything out of the vehicle they give you two options, either pay the bill or sign over your vehicle just to get your things out of your car. Not to mention they went through my car without permission and took my stuff out and held it inside.
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November 2022 by David C
Recently moved to Newark and was hoping to find a good honest place for auto service.They took me on short notice, diagnosed the problem and only did what was needed. Found my placeService: Auto engine diagnostic
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October 2022 by The BreakDown
Once again I am stunned again by Union Street Automotive, very honest people who charge fair prices. My sister brought her car back to union street after having an issue with leaking fluid related to another shops repair job, the mechanics at Union Street did dye tests and figured out it was simply some loose bolts. If you're worried about a shop trying to pressure you into maintenance you don't necessarily need or doubt their integrity look no further. Union Street Auto has your back!
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September 2022 by Vicki Ilyssa
The tow driver was great today! My insurance company said it would be almost 2 hours before they could get a driver to come get us, but he was there in maybe 30 minutes. He took great care of us. I sincerely hope I never need another tow anytime soon, but if I do I'll be sure to call him
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August 2022 by Justin Frank
Employee Charity Ransom that worked here was caught giving out false reviews of a local business.
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August 2022 by Julie L
I used them for a tow through Geico. The positive : Owen was very helpful and got my car where it needed to go and followed up with me as requested.The bad : the dispatcher needs a crash course in bedside manner. Good lord. He needs to be taught how to deal with people who are stressed out over whatever is going on with their car. He was irritated and talking down to me from the first call. Yes I called several times and wanted updates - I was getting conflicting texts from Geico about the status of my tow. He was irritated I didn’t inherently trust him to get the job done - I’ve never used or heard of your business and you are towing my brand new 40K car that I had to leave at a gas station , yea I’m gonna be following up and watching closely. A little compassion for a stressed out person would go a long way. There’s too much anger in this world. Being in car repair and towing you are going to have to deal with stressed out customers. Please learn how or go work a job where you don’t have to interact with humans.
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May 2022 by Sue
They towed my BMW list a part to my front bumper will not help me and owner was rude! I am telling Geico to never use this service for towing again TERRIBLE!! NOW I HAVE TO FIND THE PART TO MY BUMPER BECAUSE YOUR INCOMPETENTS!!!! TERRIBLE CUSTOMER SERVICE!!!!!!!!
