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November 2023 by Theo Riley
Great service, fixed my windshield quick and it came out looking great.
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October 2023 by David Ruffo
Great experience! Mark came out and did the job fast clean and thorough. Cleaned up a few little rust spots and primed it.Service: Auto windshield repair
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August 2023 by Kaity Holding
Window was smashed randomly in a parking lot. Lots of places said they didn’t have the part and weren’t able to help me. Calvin gave me a good quote and had it fixed the very next day!Service: Auto side window replacement
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March 2023 by Patti Doherty
Terrible! Glass they put in had pink/magenta stripe all the way across tint when sun was overhead. Sent photos to them. They reluctantly agreed to replace, but guy said, "one more time, and then that's it!" like they're doing me a favor. Two very rude women working there, first one said some crazy things, second one just yammered over me and wouldn't let me talk. Guy told me if I went somewhere else, I would have to file another insurance claim (which wasn't true). Called my insurance, got an appointment with Safelite. Replaced there today, they said they never saw windshield tint that was done as wrong as Glass America and never saw that manufacturer before.Service: Auto windshield replacement
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September 2022 by Staša
I had a crack on my windshield and it definitely had to be replaced. Mark came on my home address - he is very friendly and professional; he replaced the windshield within an hour. Price is reasonable. Definitely recommended!Service: Auto windshield replacement
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September 2022 by Eric Jaslow
First class service. Easy to make an appointment. Great crew. Kemely and Calvin really made things happen.Service: Auto windshield replacement
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August 2022 by Kim Ashcraft
Glass replacement was fantastic. Customer service was deplorable. 1st appt of the day. No one was there. I called the branch, no answer. Called corporate, they answered the phone, they also tried reaching the branch. When they could not reach anyone, they came back on the line and said they were going to try managers phone. Could I hold. They never came back on the line. Finally, a tech showed up 15minutes late. Could bring my vechile in, but could not start work until he had the paperwork. Had to wait for someone in the office.Two office personnel came in 20& 30 minutes late respectively. Did not acknowledge I was there, no apology was completely ignored.They just started working on computers.They acted more like a call center then customer service.They did get my paperwork back to the technician. 90 mins into a 60 min appointment, I asked about by vehicle, she got up, checked and said it would be another 30 mins.Long story short an hour appt turned into 2 hours. Time I lost from work. At least the technician was able to reattach my registration and inspection sticker.Would I use glass america again. Probably. I would never use this branch agian though.
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July 2022 by John McNeill
Do not use! Glass America failed to properly fix my windshield twice. Calvin is unprofessional and rude. He laughed at me when he could not fix my car saying he was paid (insurance claim), he didn’t care, and told me it was my responsibility to take my car to the dealership to complete repair. He also told me that I had to lay out the money to the dealership that it would not be part of the claim that he messed up.Poor customer service. I still do not understand why every other windshield replacement company will come to you except Glass America. Do not use unless you want to be inconvenienced, laughed at by Calvin, scammed out of money, and left with an unfinished job. Very disappointed.Service: Auto windshield replacement
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July 2022 by Steven Palmer
Needed a windshield for my semi, came the next day and did it FAST with three installers price was very reasonableand he took off $120 for labor!!! Thank you so much!!!
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July 2022 by Ob Askin
Better than $100 savings over the national company for at-home service. Tech called early in the morning to let me know a 2-hour window when I could expect him, and he was here promptly at the top of the hour.Quick, clean work. Couldn't be more please.Service: Auto windshield replacement
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May 2022 by Toni Barnes
These guys are amazing! Thanks so much for helping when no one else could!!Service: Auto windshield replacement
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April 2022 by B Stephens
Beware!!! Would give 0 stars if able. They were recommended by dealer were I bought my Genesis new off lot. Paying out of pocket so no insurance BS to hold up install; They have canceled 3 appointments on day of install over the last month because they claim they forgot to order windshield. Today was final straw. Had to to drop extra $200 with national chain but got window.Service: Auto windshield replacement
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March 2022 by Aaron P.
My quarter window on my coupe was smashed and I had to clear tape it while figuring out where I would be able to replace it. Thankfully with no regrets I contacted Glass America because I came home from work with a brand new glass perfectly fitted. The process From beginning to end was effortless. From contacting the pleasant kimberly for information, custom ordering my window from Infiniti, and following up with me when needed, to the glass tech Dan who came to my home to complete the job. A+ guys thank you so much
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February 2022 by Maruf Mukhtarov
Fast and perfect! Derrick is friendly and a professional mechanic who knows his job very well
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September 2021 by Amy Lynne (WitchyAmy)
Best price. The company tells you what time the technician will be there and what his name is. Gary showed up on time. He was courteous and professional and he completed the job even faster than the estimated time.
