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December 2023 by Nick Morizzo
About 1/4 of my packages get to the Newburgh USPS distribution center and instead of making it 10 minutes away to Vails gate they wind up going to..... Mass., Newark n.j., huson, Poughkeepsie,.....all over the place, recently I tracked a package then went missing for a week only to wind up in los Angeles. THIS IS THE WORST distribution center in the country.
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October 2023 by Larry J
Lost my check 3 days ago, no help at all so far. No return calls, no follow-up, nothing.
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September 2023 by James Dong
Thanks to Daniel, phone operator taking care of business being really helpful. The MAN!
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June 2023 by Santiago Diaz
Never a problem here for me anyway sometimes when you go in someone usually comes out in a few seconds and it's 10 minutes from my home.
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May 2023 by Shane Houghtaling
Apparently you cannot even try to become employed by the post office anymore. Walked in today for fingerprinting and was yelled at, belittled and given nothing but rude attitude by the woman at the employee entrance so much so that we had to leave. Regardless of what the circumstances, this woman was absolutely horrid to even speak to and even threatened that she would reschedule and make us come back again after already rescheduling twice due to THEIR errors. Worst facility I've been to in New York. The Union, Post Master General and Governor will be hearing about this.
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April 2023 by William Cavanaugh
Came here to mail a package out Saturday at 11: 50. Maybe they had the wrong sign over the door that said window open till 1 p.m. Nobody home I called in the back nobody answered. Great service...NOT!
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April 2023 by Levi Kipp
Very helpful and great customer service!
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February 2023 by Meghan Delavan
Great location that seldom has any lines!
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April 2021 by Olivia
I really recommend this Post Office because I just love it definitely recommended
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December 2020 by Susan G.
Best Post Office experience ever. It's usually not crowded, the staff are all very professional and friendly and there's plenty of parking. They are happy to help with questions and options and never give an air that you're bothering them. I've always dreaded going to the post office but not at all at this one. It's a pleasure
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December 2020 by richard cottrell
Usps is a bad place to do business. Customer service is trash. Anyone you talk to wants to get off the phone. Never has any info. I had tracking on reg mail and it updated a lot. Paid another of money for express and insurance and has not been scanned and does not look good for me to get package today
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October 2020 by Kaseem Wali
Lost my mail! An important check that was suppose to arrive in the mail and they lost it. Informed them of my lost piece of mail and haven’t received any information on what they are doing to fix the situation. Left a note with the mailman but of course he ignored it. Definitely the worst post office I’ve ever dealt with.
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August 2020 by Kusemono M.
Excellent post office. Far from regular traffic so not busy at all. Great service. Will be back.
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April 2020 by Nicki Millennial
Parking is terrible. Go to Vails Gate instead. Much easier to park and pullup to the P.O.
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January 2020 by larisa uWu
PO schedule says it should be open, but the gates are closed. There is no sign on the window/door or any information.