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April 2024 by Brendan Sullivan
I’ve had numerous good experiences getting prescription lenses at this location - Was expecting the same today. Left work early, got there at 6:10 and the blonde optician started laughing as if I was some massive inconvenience, and told me I’d need to come back tomorrow. I explained that I would be going out of state for a week. I said that the website stated they were open until 7. She said “Well I’m the optician and I leave at 6:30.” This is the first negative review I have ever left in my life. Really a horrible reflection on the store, considering the previous positive experiences.
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July 2022 by Greg Suchanyc
They are excellent bin taking care of my vision needs. I fall asleep with my glasses on too much! Ugh ,I have thin wire frames. Every time they are messed up, I drop off and they repair amazingly! Greg Suchanyc, Newburgh NY
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May 2022 by Jeffrey H.
The person who picks up the phone sounds very unpleasant, she should be removed immediately.
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February 2022 by Treenat N.
Not helpful and rude. The doctor eye exam was fine but the glasses were not good quality and broke within a few weeks. I purchased insurance on the glasses and I returned to the store today and the man working was very rude and unhelpful. Every time i have to pop the lens back in or replace the screw that falls out he said this is fine and normal and would not replace. I came way out of my way to return here thinking they would stand behind the insurance and product.
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August 2021 by Ayana Austin
I highly recommend this vision center. Dr. Jennifer Steckenrider (Dr. S) and Jaquay are so pleasant and informative. They explained everything in detail. The staff is very courteous and helpful.
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June 2021 by Itzel M.
The doctor is very good but the staff helping with the eye glasses are very rude, racist and disrespectful. That being said the assistant supervisor is the one who is rude, how can one hope to be provided with good respectful treatment if the people on top are the ones being rude . This is unacceptable . Do not buy your glasses here .
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March 2021 by Crescenza Woods
I have been going there for a long time great staff especially Mary and Caroline .My glasses are always top notch and theDoctors are great! Very helpful and veryStylish frames available.
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November 2019 by Donna Small Loverso
I not always find of driving all the way to Newburgh but I am for this Walmart Vision Center. The staff is very courteous and helpful. I met Mary two years ago, a staff member who has been there for 23yrs. She is so delightful to work with. She deserves nothing but excellence and praise. I gave this a 5 star rating cause they certainly deserve it!
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April 2019 by Shayne Christy
Let's start by saying the glasses I bought were close to garbage for $300. Then, a week later to get contacts, I give it another chance. The contacts weren't my true vision I saw, but the doctor said the left eye was a weaker version than the contacts I had trying on. She says that when the stronger dose comes in, it'll replace the ones I have in that are trial. I now have 6 months of contacts coming in that are kinda close to my prescription. Still felt like both eyes were off and for the money, felt rushed. I had a trial pair last me 2 weeks, while waiting for "the new pair". To make matters worse this isn't even a vision center for Wal-Mart. It's called NVI or something like that. If you can, avoid this hassle all together, and just go somewhere better. Even middletown Wal-Mart. This company should be ashamed of themselves. I've been waiting for my first class mail on these contacts, which is 1 - 3 days, and now it's been 6, glad to know first class in their eyes is basically the same as free shipping. Not like I really need to see when I go to work.
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February 2019 by Emily Morel
Dr Linda and entire staff were extremely helpful both on day of exam and a few weeks later when I returned with questions about my contact prescription. I HIGHLY suggest ordering contact lenses directly from them at the store and not bothering with ordering on the Walmart website. The processing time & shipment time from store is far quicker than when purchased online.
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November 2018 by Bri Bri
Gotten glasses from here the past 4 years! Love the people that work here and I love the selection they have.
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November 2018 by Jennifer M.
The dr was good but the prices are comparable to other places .. but due to attitude by one of the employees I won't be going back. My glasses weren't a good fit for me and boom all the niceness ended so one person can make a difference
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October 2018 by Cathy V.
I bought glasses in July, they broke in half!!! I brought them back to see if they would give me another pair. They said there is no warranty on them, but if I buy the warranty for $20.00 they would replace them. I didn't want to but said ok, as long as I can get a different frame, because this one isn't made very well. No, sorry, it has to be the same frame. Really this place nickel and dimes you to death. I had to pay an extra $66.00 for scratch resistant lenses. I got one of the most expensive frames they sell, obviously they are all made like crap. Horrible Customer service, I will never go there again and don't recommend them.
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September 2018 by Lalalalal L.
7 months pregnant and simply need 2 months of contacts until I'm ABLE to get another exam, as my was up last month...dr refused and then HUNG UP on me. How ridiculous. I've been a patient there for the past 7/8 years, never lapsing on my exams. The vision center was about the only reason to step foot in that Walmart anyways so I'll gladly take my business elsewhere.
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February 2018 by Fred G.
totally taken back at how good walmart vision was from their service to quality of the lenses i got. the whole staff was good, but Eric the optometrist was beyond exception and went above and beyond customer service. If your a veteran, go to walmart vision newburgh, it will be worth it. I went to every optical store in area and nothing compares
