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January 2024 by Alan Tobey
Very nice people that work there. Pleasure doing business with them.
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January 2024 by Jason Cedar
Nice place, and nice people. It was a good experience with purchasing a new machine.
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January 2024 by Gary Hunt
Nice people to deal with
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November 2023 by Frank
It's hurry up and wait with these guys. Dropped a bike off for mainly carb work and other small things... 2.5 months later it still wasn't running. I ended up just going and getting it because I was done dealing with the nonsense. Also would like to note that I waited a whole HOUR there just to pay my bill and get the bike out of their garage and loaded onto my truck. Something you'd figure should take a few minutes. Either way,I would not suggest or recommend them. Especially for shop work. I ended up dropping it off at a different shop that gave me a realistic time frame and said they wouldn't charge me unless it was fixed.
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November 2023 by KLX300RMIKE
KTM 300 XC-W rider here. I'm from Ohio but was in the area and had some questions. Talked to Jason and a younger guy behind the counter (I don't remember his name, sorry dude). Really friendly guys, we ended up talking for a while. If I needed a bike, a repair, or parts I wouldn't hesitate to do business with these guys...... Tell them my offer to ride around abandoned WV coal mine land still stands.
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November 2023 by Richard orton
Purchased my sons ktm 250 sx-f from Amy super helpful and made the whole deal happen within a hour. Definitely will be back
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September 2023 by Chris Reuter
Amy got my four wheeler in and got it fixed in a couple of days. Great service and friendly staff
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July 2023 by ALL MILES MATTER
1) I wanted a 2023 sea doo rxtx 300 PWC. 2) I must have called 8 different dealers to get the OUT THE DOOR PRICE with nothing but run around answers and BS. 3) I called ithaca rec at 3:30pm on a Friday and a girl named Amy answered. I said "I'm going to make this VERY easy...what is your out the door price? I don't have time for ANYTHING other than the OUT THE DOOR PRICE" She immediately gave me that number. 4) I hung up the phone, drove to ithaca rec, left with my rxt 300. Done by 6pm.....THATS HOW YOU DO BUSINESS!!! AWESOME JOB! YOU HAVE GAINED MY BUSINESS FOR YEARS TO COME!Sincerely, Joey Johnston.
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July 2023 by george besemer
Great experience with the parts department. Amy and Jason were friendly and professional. Thanks again.
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May 2023 by John Carson
Good people here. Nice to see the owner running the business.
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February 2023 by Sapan Shah
I go here twice a year for winterization and routine service. I can say that the folks at IRS has great technical knowledge and fantastic, reliable service. Highly recommended.
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November 2022 by Kurtis Stone
Great ppl can't ask for better service.
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October 2022 by Zachariah C
Amy is awesome, she is very knowledgeable and extremely helpful. If you've been there before you already know. Their website is very easy to use, has most everything you could need. Ordering is fast and easy. I would go there again and again.
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October 2022 by Civil War Soldier
Took my motorcycle there to have fixed, got it back a month after taking it in, broke down on the ride home, told to bring back in and they would make it right. Called multiple times and kept getting ignored, 6 months later went in person, owner asked what I needed and when I told her said she didn’t know anything about that, and blew me off for a customer outside, mechanic told me he didn’t have time to work on it bc he was busy on other customers. so paid over 700 bucks for a bike they didn’t fix, and they also lost a part for the motorcycle. Accountability is poor. Communication is very poor.Not recommended for anyone. Staff needs to learn better basic customer service and customer care 101, and maybe some manners. I won’t do any business with them nor refer business to them.
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June 2022 by Charlie B.
Helpful and friendly staff phone and in person, good inventory availability, owner/mgr went out of her way to help me and answer all my questions. Highly recommend!
