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March 2024 by Rachel Roberts
Just be careful with billing. My insurance is 80/20. The number on my insurance card goes right to the woman at our union hall were she verified no matter what work gets done. $1,500 is covered ACROSS THE BOARD at 80/20. With NO Co-pay. Not only did they charge me a co-pay of $19.40 but they overcharged me $157.20 on my bill and told me if insurance pays more ill get a refund in 40 days. That is NOT RIGHT! SMH.... SCAMMY!
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March 2024 by Holly P
Wish I could give 0 stars they really should get oral surgeons in I have a bad abscess tooth and it’s to swollen to drain they said I’ve had it for over a week
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March 2024 by Robbin Parks
Excellent service and wonderful workers
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January 2024 by Pam Love
Went to Aspen on 1-2-24 was greeted and treated very well. My teeth and dentures are a mess, Aspen had nothing but positive answers for me, because I've been to 4 other places and no one would help me! The Hygienist is wonderful very thorough! And the Dentist answers all your concerns very nice and understanding! Management and the receptionist are wonderful ! Stop in don't hesitate! I'll be getting new dentures and partial, I'll update when completed!
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December 2023 by Yvonne Gan
Great staffs, thorough, and helpful. Also this place is clean. You can even watch disneyplus in the exam room so you won't have to stare at the X-rays. Definitely coming back.
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December 2023 by Audra Penque
I was greeted at the door with a friendly smile by an absolute amazing women. I then had a young man who was the dental assistant ease me through the X-rays and a smile from him also. I met with the dentist herself who was fast and very informative. Finally I met with the office manager and a trainee and both were so pleasant.I was upset they didn’t accept my insurance but honestly the price is reasonable and the people who work there make it a wonderful experience!
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December 2023 by Thomas Daly
I just started today as a new patient... The staff was amazing and I couldn't be happier with my initial visit. I was made to feel very comfortable by the dental staff, they explained in great detail everything I need to have done, different options etc. abd listened to my concerns. The office staff did a fantastic job working out my difficult insurance requirements and explaining all my billing anfmd options etc. I have upcoming pricedures at the end of the month that I was anxious and worried about but feel much more relaxed and actually feeling very positive.
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December 2023 by sin agod
All staff members were very professional. They treated me with respect. They seemed knowledgeable about their profession. My procedure was a little scary but in the end all went well. No ill side effects and healing seemed to start right away. Glad I made the appointment.
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November 2023 by steven plennert
Big scam, they lie to you about what’s going on with your teeth then try to up sell you extremely expensive services insurance doesn’t cover.It truly feels like a terrible car salesman 24/7 in there, and it’s a shame they use fear tactics about your health to up sell services you do not need. Somebody needs to shut this place down, it’s morally incorrect!!My first time there they tried telling me I needed Invisalign. However my teeth are all straight. After a brief debate she said my “crowding” will cause later pain.Then they said I had a potential cavity starting and they wanted to do a cavity prevention procedure on a cavity that wasn’t actually there.The second time I came in the doctor said nothing about my potential “cavity”. Instead this time they said I needed a different kind of cleaning which costs $700 out of pocket after insurance. I politely said I’d just like a regular cleaning and they then said they won’t do it unless I get the $700 cleaning.This place uses fear tactics and will deny you your basic dental hygiene cleaning if you do not buy their scam!!!Avoid this place no matter how much of a rush you are in.
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October 2023 by Tess Nowadly
I have heard some things about Aspen caring more about money than patients and I have to say I experienced the exact opposite vibe here. Mary, the office manager was one of the most honest and capable people I have ever interacted with in the entire medical field (and I have had some longer hospital stays thanks to covid). She made sure I got an appt asap for my broken teeth and when I got to the office she was efficient and professional but also understanding and easy to talk to. The dentist was also very capable, quick, and understanding. I got bad news about my prognosis but because of how quality the care I received there was, I was able to focus immediately on the solution rather than the difficulty of the problem. I want to thank both Mary and the dentist who saw me for their good work and I would highly recommend visiting this location.
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October 2023 by David Shantler
Organized, efficient, and thorough. I was provided with a complete assessment and a breakdown of anticipated charges. I have no idea if the prices are in line with other local practices but the staff was awesome.
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October 2023 by Tyann Iveys
Brittany was fantastic! She was kind, very attentive and explained step by step the procedure. I would recommend this dentist to friends and family ?
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October 2023 by Beverly Cirillo
I felt very heard and seen with Aspen Dental from my first 5 minutes of my first appt. The staff are very knowledgeable and welcoming and put me at ease immediately. Tina's bright demeanor was very comforting. Overall, I would recommend this office to any and everyone looking for a dentist. Very professional, while also feeling like a meet-up with friends. Truly can't say enough good things abt this office.
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October 2023 by Chris Blakelock
To be honest this is a zero star review, scheduled an appointment last month for tomorrow just for them to call and try to reschedule my appointment for next month, they made me feel like I scheduled my appointment on the weekend and their only opened 1 sat a month that it was my fault… even though I called them initially and they are the ones who picked that Saturday for me and sent me a confirmation confirming the appointment…. Very unacceptable… zero stars don’t recommend.
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October 2023 by Laura Gietler
My dental assistant, Nashawm was very educated and helpful. He informed me on getting an electric oral b tooth brush and showed me the app he gets with it. Im making a change.My dentist was also very educational and told me the process and names of what procedures I will need in future.Thank you Aspen Dental!!
