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March 2024 by Michael Dailous
I've been using CBI for years. It's fantastic, has great staff, accepts shipping from all major postal services, and has good prices. There is also an entire outlet inside of unclaimed merchandise.
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March 2024 by J S
Have been using their service for years now, although infrequently, everytime I do, they have been fast, efficient, and reliable with all aspects of parcel handling. Would not hesitate to recommend to others. Professional and friendly
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February 2024 by S T
Have been using CBI for purchases that can't be shipped to Canada. Tracking is awesome so we can make sure all our packages have arrived before making our way to pick them up. Service has always been good, price has gone up but as expected.
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February 2024 by Raman Kashyap
Great option for anyone and especially Canadians to pickup their online orders from a US shipping address. They have a very friendly staff. Highly recommended service!
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February 2024 by l y
Should be open for one day on weekend ( one day close for week day if to be balanced)to be convenient for customers cross border. This will improve and elevate potential business.Or creative way like parcel lockbox with 24 hours access upon payment cleared.
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February 2024 by Poltrans International
Very friendly and helpful staff. Only cons are opening hours after Pandemic. Monday to Friday 10am -2pm
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February 2024 by Ken Jennings
I could not manage witjhout CBI
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February 2024 by Michelle N
Wow what a great thing I’ve discovered. We purchase items in the USA with free shipping and when we are visiting NY we pop in to pickup out items.Easy to sign up, friendly staff and they even have box cutters, packing tape available for use so that you can open your packages and then reseal if necessary.Definitely recommend if you are ordering in the states where things are cheaper even after the CDN to US exchange rate.
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January 2024 by Ryan B
4 Stars.... I really like this place, would have been an easy 5 Stars but they're still on pandemic hours.... it'll be a 5 Star rating from me once the hours are back to normal
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January 2024 by Hammad Dagra
One of my reasons to travel to Buffalo. I got my items purchased from US shipped to CBI and it is so convenient and cheap that you wont believe. People who own this place and all the staff are helpful and friendly. They charge you minimal amount for a fee but it’s worth every cent. I am using CBI since 2015 and had never hd any issues or complaints. Even in Covid they took care of my items for almost 2 years for free. These guys are doing amazing work for all of us specially Canadian on the other side of the border. Thank you David and team.
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January 2024 by Allison Stoneburgh
Fast & convenient
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December 2023 by P J
Very friendly and helpful staff and management team.
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December 2023 by George De Sousa
Excellent customer service, prices are reasonable. Waited about 5 minutes to get my order of 5 packages.Been going here for about 10 years.
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November 2023 by Matthew Wilson
Great customer service, easily accessible from several border crossings, reasonable pickup prices, and money saved on shipping to Canada. The only US mailbox pickup service I use. Thanks to all for the years of service.
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November 2023 by Dean B
I have been using cbiusa for years. Super friendly and professional staff. Very clean and handy to the boarder location, near the outlet malls and many eating establishments nearby.
