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February 2024 by Mary Hanna
Well worth the drive because the staff, Sharon and Diana were patient and so kind and helpful! Thank you ladies!
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December 2023 by Kristin Bishara
Great selection but really disappointing prices for an outlet store. The prices were the same if not more than the prices found online. When I asked about joining the croc club to save 15% (as seen online) I was told the store was a different entity than the website.
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December 2023 by Robert LaRock
A delicious feast if choices, especially the jibbitz charms.
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December 2023 by PHAROS TOURS
Very nice place for tours shopping from Toronto Ontario
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October 2023 by Sudhir Vaidya
Good varities and right priced
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July 2023 by Tiffany Hollingsworth
Very disappointed with Crocs Canada customer service and the Niagara On The Lake location. I purchased a pair of ladies Brooklyn sandals a month ago at my local Crocs store in Niagara On The Lake. The left shoe is broken and clearly defective. When I went to the store to exchange the shoes they told me I needed my original receipt. I paid cash for the shoes along with a pair for my daughter and the jibbitz spending over $200.00. They refused to help me and told me I am out of luck. After waiting on the phone with customer service for 40 minutes I was connected with a lady who seemed to want to help me it was 5:00pm when I finally got through and they are only open until 5pm. She took my email address and said she would address with her manager as I offered to send pictures of the defective shoe. At 5:05pm the phone was disconnected and I never received the email as promised. I am very upset as I paid $69.00 + HST for these shoes and absolutely loved them, which is why I did not keep the receipt. This is unacceptable customer service and I’m warning others do not spend your hard earned money on this company as they do not care about there customers.
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July 2023 by Katie Chapman
So Many crocsOnly negative is that they didn't have a price on the jibbitz so when I cashed out seeing 5 bucks per jibbet was a little shocking.
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June 2023 by Mike Casciani
Lots of variety here and the staff were very helpful. I will certainly come back here for my next order.
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June 2023 by Imran
Always get good price
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April 2023 by Adriana Crespo
So there was a sale buy one get one half off and I still managed to spend $193 on 4 pairs. The workers were nice and very understanding I forgot my card in the car and they held my Crocs for me until I came back.
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April 2023 by Philip Chao
Great store. Decent prices. Friendly staff.
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January 2023 by Kaylee A.
Love this crocs store! So many options to choose from. I came here today to exchange a Christmas gift. I was disappointed to find out that they could not honor the sale price for my exchange even though support had confirmed via email that sale price would be honored. They also didn't care the bayaband style I wanted. Other than that though, wonderful selections with cute jibbitz.
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January 2023 by michael tomaino
Excellent selections. Great service.
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November 2022 by Aalap Chaudhari
Deserves zero star, super unwelcoming staff, never visiting this store unless I get to know that the staff has changed.
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September 2022 by Michael Mattick
Very rude, tried buying 4 pairs of crocs and treated me like I was robbing the place. I wear crocs every day and was even wearing them at the time. Will shop online and never in store.
