Crunch Fitness in Niagara Falls fuses fitness and fun with a "no judgments" philosophy. The gym is very clean and spacious, offering a proper gym feel without being overly fancy. Members appreciate the certified personal trainers, described as encouraging and helpful, and the awesome group fitness classes. Gym memberships start at a low price, and a benefit includes bringing a workout buddy for free. Amenities like the aqua massage are noted as awesome and relaxing. However, some operational issues are reported. The staff is generally friendly and nice, but there have been instances of rude behavior at the front counter. A recurring problem is the gym not opening on time on weekend mornings, with employees being excessively late on multiple occasions, leaving dozens of members waiting. While considered one of the best in the area, some feedback suggests the company should have a better backup plan for openings and could benefit from adding a pool.
Eli is really encouraging and helpful with the goals that I have set. He’s always willing to help me out when I need it. I really recommend everyone to book him.
March 2024
Been a member for over 5 yrs I plan on been a member for another yrs
February 2024
Very clean gym. Equipment is fixed in a timely manner.
