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November 2023 by jeff teece
Great service and excellent rate for auto loan.
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September 2023 by YXD
Julie is the most wonderful and responsive loan officer I have been working with. She spent time and took extra steps to help me navigate the very tight timeline the car dealership gave to me. She guided me through all the documentation requirements and helped me secure the best loan rate in the market. I wouldn’t hesitate to recommend Julie to anyone who is looking for a loan.
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August 2023 by Deborah Hicks
Julie Eberly was extremely helpful with assisting my financial goals.
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July 2023 by Solomon
I love this CU! The team there at GNFCU is awesome.There was a time when other institutions refused to give me a credit card (no credit history), but GNFCU stepped in and save the day. I will never forget how good they've been to me.I'd highly encourage everyone to capitalize on the affordable services they are providing for the community.Community based institutions are essential for our growth and development; and GNFCU is doing an excellent job serving the community!
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May 2023 by dennis cicero
Absolutely amazing, fantastic serviceFastest, easiest loan application I ever had, customer service, customer supportAbout and beyond, Mary M. Loan officerIncredible ?
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March 2023 by Tyrone Davis
This is my second car l Financed with the credit union to bring my payments down. Greater Niagara federal credit is the best, they are totally awesome
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February 2023 by TRU2MYNE71
Seems like a decent credit union small not too many people working at times but my biggest irritation is that for this to be a financial institution they don’t have bank to bank transfers because they are not updated or advanced yet
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September 2022 by Anthony Otto
My wife and I were applying for a loan after being with them for some years now. The loan officer is very unprofessional and unhelpful in every way didn’t answer phone calls not aware of what’s need for a loan and best of all when sitting in front of her in the office was just blah . After discussing what we wanted to do or where trying to do she was still blah. Never offering ideas or how best to do that. She gave Nothing, She was as of very little help. We left her office with her saying she would call later that day after running our credit report and two weeks later we received a letter in the mail of denial for a amount we knew we weren’t going to get the day we left the office as she stated . I guess she wasn’t interested in the conversation we had in the office and did what ever she wanted to. PRICELESS hope your experience is better then ours?
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July 2022 by amber fisch
Great place to grow and move your money. The staff is always above &beyond. The rates are unbeatable. I've been with them 23 years, always satisfied.
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April 2022 by Alan Ulicny
Really impressed with the quick turnaround and work they did on my car loan. Called Thursday and had the money Friday to close on the loan. Melinda was a super loan officer.
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March 2022 by Nico McPhee
Terrible experience. Very unhelpful and uninformative. Left me with more questions than I started with and due to them only having 2 loan officers total you will be waiting a few days to hear back each correspondence. Went to another Credit union and accomplished all my goals. Don’t waste your time here start anywhere else and you will be a lot better off.
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January 2021 by B Macklin
I love this credit union. I've done my banking at 3 separate banks throughout my life and they are by far the best. Cancelled all my big bank credit cards and closed all my other accounts. GNFCU has alot of cool features on their app and also the Cars Valet app which helps protect your debit card. I highly recommend them if you live in Niagara County.
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November 2020 by Mike Kemp
Always had great service coming in here, staff is always friendly and extremely helpful. I've never had an issue coming here. Easily the best credit union I've ever used!
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November 2020 by Abaigeal Slusser
One of the best customer service experiences I have had! Super grateful for the sweet and helpful staff!
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April 2020 by Natalie Grace
Awesome credit union and even better customer service. Shout out to Melinda Ferrio for making it such an easy process to get my credit building started! Very polite and great attitude! I’d be glad to recommend her and the credit union to anyone I know!