H&R Block is a trusted tax preparation service known for its knowledgeable and professional staff. Customers appreciate the ability to set up appointments at local offices or work remotely with tax professionals through services like Digital Drop-Off, making it convenient to handle taxes from home. The staff, including experienced tax pros and managers, are described as helpful, friendly, and efficient, ensuring questions are answered and clients feel confident about their tax situation. Many reviews highlight timely and quality service, with some mentioning that their refunds were maximized. The offices prioritize safety by deep cleaning and disinfecting after each appointment, and social distancing is practiced. Clients also value the clear communication and understanding provided by staff members, who make the process easy and straightforward. Overall, H&R Block is highly recommended for its expertise, affordability, and excellent customer service, with some clients stating they wouldn't go anywhere else for their taxes.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee