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June 2023 by S K.
The staff has completely changed. Not all customers are made to feel welcomed and you are judged as soon as you enter the store. I was basically run out of the store because I was a college student, on top of being plus sized i was judged and shamed and overheard comments about myself from the staff whispering. Overall a horrible experience and someone needs to do something about that staff. I did buy a crossbody bag, partly because I liked it, mostly because I was looked down upon and felt that I needed to so the staff would be kinder to me. On top of the dressing rooms being closed due to "short staff" or some lame "Covid spike in the area" it has taken a deep downhill.
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March 2023 by Teresa B.
Beautiful clothing but not too much choice.
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February 2023 by Chevcamero88 Annmarie
Great sales and service don't forget to ck out shoes too
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January 2023 by Amanda Winch (Amanda W)
Staff were very kind and helpful. They weren't overbearing but available for questions when I needed. Got a great deal on a new tote bag for work!
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January 2023 by MaryAnn T.
I'm at the Michael Kors store at the Niagara Falls Outlet Mall and I couldn't be more disappointed. They need to get their heads out of the past and move on. I found two dresses I absolutely loved, and I was most surely walking out with one of them. They were a tad higher priced than I'd like, however willing to pay. What I was not willing to do is walk out WITHOUT trying them on and was told I could not use their dressing room because of Covid !! It's JANUARY 2023 PEOPLE!!!!The woman told me I could buy them and take them to another store that had a dressing room and try them on there. WHAAAAAA??????Isn't that like taking your lunch into a restaurant? Nonetheless the dresses were put back on the rack. I'll keep my $300 until you get with the program thank you.
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December 2022 by Jo-Anne
For being black Friday, I have to say I was pretty impressed with the whole store. It was very crowded, yet very neat, clean, and quick! All of the associates were very polite and helpful, which made it a much better experience than what it could have been.
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October 2022 by S I
Great items at a good price, except there was a man standing by the cash eating take out which stunk up the entire store. It had a sour smell, it was soo awful I couldn't finish shopping, put the items down and left the store. I'm curious, does the store have a lunch room? What's more disappointing is I came from across the border so it's not like I can visit again tomorrow or next week.
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September 2022 by Philip Chao
Huge location. Friendly staff. Good deals.
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September 2022 by Edna Davie
Good buys, some more reasonable sales then I thought
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May 2022 by Phil Chao
Huge location. Friendly staff. Good deals.
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January 2022 by Kierra K.
Sam was really helpful with fitting my watches and replacing a link on one.
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December 2021 by Keila Rivera
I came in today 11/15/2021 about 3pm & all of the ladies were extremely helpful & very kind! I had a bag on hold, but I wasn’t positive if i could transfer everything from my large tote to a small hand bag. So a little bit of looking around & I left today with the perfect matching black purse & wallet. The ladies & one gentlemen working today need a raise! I wish I could have caught their names. I’m sure they caught my sons?? Amazing service & they were seriously so helpful! I will be backk. lol
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September 2021 by kevin smith
The staff is always very welcoming. The labor day sale was great! Great selection of clothing and bags.
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September 2021 by Wilma Patterson
Many discounted items, Very good purchases!
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August 2021 by Taushia Spencer
Great place and price
