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April 2024 by Anon M
As a former technician at Midas, please avoid this shop. The owners were disrespectful and the prices they charged were outrageous. They bother technicians about everything, it stressed us out and made it more likely to make mistakes. Also, they wanted to charge one of my friends $3000 for brake rotors and brake pads and 2 front calipers. Some of the technicians are inexperienced and not careful so unfortunately, major damage to customer's vehicles is common. Overall, if you respect your vehicle and your wallet, you should avoid this shop at all costs.
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February 2024 by Urwah Haq
Went there about 4 weeks ago for a coolant flush. Was quoted a price and paid of course since they were the only ones open on a weekend early.Later on asked my mechanic and was told that the price was 2.25x times what a coolant flush with distilled water cleanup should cost.Also lost the windshield reservoir cap with 2-3 since it wasn't secure properly.Edit: My mechanic wasn't just a random shop in the groun, it's actually just across the street AR&G. They use similar market pricing.
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January 2024 by Jeff G.
Really really bad service. Heard so many bad things about this place it's unreal. Unnecessarily high prices for inexperienced mechanics. Apparently one time a technician crashed a customer cars through the office.
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December 2023 by Sharad Yadav
It was my first time here. Nice and genuine staff. I had a flat tire and I wanted to get it fixed right away. They booked me right in and did it. It was a quick service.
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December 2023 by Donna Mancuso
My first experience a few months ago was great but this time around...I'll jever go back. Told me my coolant was low and 14.99 to fill can you believe they charged me 25.00 labour to add the coolant my 50.00 oil change turned out to be 85
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November 2023 by Jazz Smith
My engine light was blinking. I brought it in and was told that they cleared all my codes, took it for a test drive and it was driving fine so I’m “good to go”. Was only charged for 1/2 of the hour quoted and was on my way. Keep in mind this is at 4:30pm on a Friday. I assume they were hoping I wouldn’t come back before they close. 5 seconds into driving my car, my engine light started blinking again and I went back. They then found a code that said I needed a new engine. Which is what happened, an engine replacement was done at Hyundai.Instead of actually doing an inspection, they pretended to and tried to get us out asap so they can close early. Then had the audacity to still charge me for the so called inspection.While I was there, they damaged another car by attempting to get it onto a hoist. The car was too low to the ground and they continuously tried driving it onto the hoist. The customer went running and screaming cause his car was being damaged.I would avoid at all cost.
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November 2023 by Randi Golding
Excellent service very friendly and fast service I would recommend to all my friends and family. Josh was really helpful and very educating and friendly. I had called 5 other places to fix my valve stem and they were all booked I called Midas and Josh got me in with in half hr of calling them.
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November 2023 by rania rasem
First experience with Midas, very professional, friendly and organized, I liked the detailed emails for communication giving all what you need to know about your vehicle.As well as a good transportation service when it takes mush time to be done.Thank you Midas team.
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November 2023 by Peter Kulakowsky
Went for an oil change, winter wheel install(already mounted), also asked the technician to install a power wire wire from new trailer hitch wiring. I showed the tech and was told 1/2 labour and a few zip ties. I left the vehicle with them and walked across the street to my bank. I had to wait and during my time in line I received a phone call informing me that the tech had looked at the vehicle and the repair was more complicated and would require an hours labour. At that point I’m looking through the window and can see my vehicle hasn’t moved. At that point I told him to just do the oil change and winter tire install. 5 minutes later I receive another call to give. Me my estimate for regular oil change and tire installation, and was told $163.00 dollars. I questioned him on price and was told 39.95 for tires and 40.00 for oil change, he proceed to tell me about shop supplies and taxes. Math doesn’t add up, there’s a reason that Midas is not doing well. By the the way I am a licenced mechanic for 45 years as well as taught auto mechanics at the college,.
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November 2023 by PK Jones
Friendly and efficient staff were able to get me in for a unexpected brake issue repair that was needed just before a long trip the next day. They staff explained the required worked that needed to be done well and I didn't feel pressured into making a decision. The waiting area is well supplied with refreshments and the washroom was very clean.Service: Brakes
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October 2023 by Kingsley Bryan
I went on October 6 around 330 pm and the manager was very welcoming, knowledgeable and efficient. I felt supported as a customer and I highly recommend this location for new customers.Service: Oil change
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October 2023 by Greg Climenhaga
Service advisor was knowledgeable and explained all work to be done. Also kept me informed of the work needed and when completed. Staff were helpful and professional at all times. Very good service and I recommend them with no hesitation.Services: Tires
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October 2023 by Dawn G
First time but won't be the last! All these young men are so friendly. I watched them work on my vehicle.... wow very detail oriented. It did take almost 2hrs. They also have complimentary pop, water and coffee.
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October 2023 by Jagdeep Singh
Came to niagara falls for vacation. About to head home and the check engine light was flashing came to midas these guys are great they took me in without appointment and fixed the car definitely recommend this place. Helpful people…. Little bit expensive but legit
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September 2023 by Debbie Emblem
I was extremely satisfied with the service and Omar was very friendly. Thanks and will be definitely back in the fall for tire changeover and oil change.Today August 14th had a brake flush performed. My original appointment was for 1100 and I arrived at 1000 and they took me right away. Again great service. Thanks so much.Aug 22 had spark plugs changed and a wheel alignment. Excellent service. Did ask for wheels to be torqued and they were forgotten but asked as I was paying the bill. And they were done right away m thanks again.Service: Brakes
