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February 2024 by Lisa Sweeney
The best! I could not be happier with Precision Auto. They fixed my car with great service and knowledge. Wonderful family and the daughter is my favorite so helpful. She did a great job explaining, stayed on schedule, vehicle fully repaired like brand new and price as quoted was honest and less than I thought. Thank you
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January 2024 by Saw Say
Very nice customer service and take good care of your car.
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January 2024 by Frank Congi Jr.
Always great service there.
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January 2024 by Miranda Knox
They were very fast and so helpful and nice. I will definitely come back.
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November 2023 by Randy Smith
I am from Canada and was in Niagara Falls and had warning light come on. Saturday morning not knowing any repair shops in USA. Found Precision Auto close by. They diagnosed problem, called around and found part. Was truly impressed with their service. Were very friendly and had car repaired that afternoon. Thank you. Would not hesitate to go back for any service.
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November 2023 by Zodiac Saint
I chose this place over audio one even though they had worst reviews and now I know why...I got a remote start put in and was told to drop the car off at 10 and It will be done by 2pm..come 2:40 no call so i call them To ask for an estimate on time which they could not give me... Come five o'clock I finally just go there. I waited until about 5:20 and finally got my car..I asked if they were busy and the lady started to Laugh about it and I said I only ask because I was told 2 pm and were now three hours over and she said well at least it got done... My time is valuable and I don't think it's a funny little joke.. They were polite but I do not like mismanaged estimates from professionals... As for the product itself, i'm not sure which place has a better product But as for my experience I was not happy being jerked around on time....something as simple as a phone call to say hey we are running late and where sorry here's 10 off or even just the call would have earned you 4 stars but as it was not worth your time shows how littel they care.... A little bit more professionalism would have been nice...
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November 2023 by Kelly Burns
Amazing experience. Family friendly. Scheduled an appt which was honored at the correct time. Informed me of work needing to be done and we're clean and efficient. Thank you!!!Service: Vehicle Inspection
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November 2023 by Sandra Charsley
Went in to get tires mounted and balanced everyone was polite did the job that needed to be done but had to go back 3 days later because tires weren't balanced correctly they came out and talked to me said my car needed an alignment that the tires are fine took my car elsewhere was told that the tires were never even balanced and my alignment was fine
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September 2023 by PAMELA MADDEN
As a solo female traveler they have been the most kindest people. They are family owned and operated and helped me out while I was visiting Niagara Falls NY. My alternator died on me and I was stranded and looked on google with high ratings and was going to go with a different shop but they were closed so I called precision auto and they took me right away. They are good people. And I can’t thank them enough for what they did for me!
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September 2023 by katherine gagnon
I was driving down the New York thruway and my SUV started making an clicking sound. Driving fine otherwise. Called ahead and they were able to work get my into their schedule on a Saturday afternoon. They were very knowledgeable and kind. The problem was fairly minor and they were able to repair it quickly. They even gave us advice on where to go at Niagara Falls.
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September 2023 by Joshua Deuble
Had me in and out in no time. Very confident they did a good job. Friendly staff. Fairly priced. Had no hesitation to leave a tip. Definitely going back soon. Thank you for your service ?
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September 2023 by Wayne Goldstein
Amazing service. We had an emergency repair and they graciously fit us in and got us back in the road.Service: Auto brake repair
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July 2023 by Grace Rodriguez
I’m so happy I came here! I was stopped by a cop and issued a ticket because my tail light was out and I hadn’t noticed. I called up precision auto to see if I can bring my car in. They were super friendly & helpful over the phone which motivated me to go there. I went right away and fixed my issue in minutes! I was immediately greeted and taken care of. Not only did they fix my tail light but they helped me get out of a ticket as well! Thank you Precision Auto - you guys earned a new customer and will be telling my friends about you!Service: General repairs & maintenance
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July 2023 by Rashel Ch
Best place in Niagara… good price n good place … very friendly staff ❤️❤️❤️❤️❤️
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July 2023 by Grace R.
I'm so happy I came here! I was stopped by a cop and issued a ticket because my tail light was out and I hadn't noticed. I called up precision auto to see if I can bring my car in. They were super friendly & helpful over the phone which motivated me to go there. I went right away and fixed my issue in minutes! I was immediately greeted and taken care of. Not only did they fix my tail light but they helped me get out of a ticket as well! Thank you Precision Auto - you guys earned a new customer and will be telling my friends about you!