Quest Diagnostics Portage
Medical LabsHours:
742 Portage Rd, Haeberle Ave, Niagara Falls NY 14301 Hours
About Quest Diagnostics Portage
Quest Diagnostics Portage is a convenient and professional testing center that offers a variety of laboratory services, including COVID-19 antibody testing by appointment, blood and urine tests, drug screens (both DOT and non-DOT), pediatric specialty tests, hair drug screens, and glucose tolerance tests. The location is situated in Haeberle Plaza, next to Rite Aid, and provides tips for preparing for tests on its website. Patients frequently praise the staff for being friendly, professional, and courteous. Many mention quick and efficient service, with some going in and out within minutes, especially when they have appointments. The phlebotomists are often described as skilled, painless, and attentive, with one staff member being highlighted for making the blood draw experience pain-free and bruise-free. The staff also offers support for patients with medical anxiety, with employees going above and beyond to provide comfort. However, there are occasional issues with closures without notice, which can cause inconvenience, especially for those who have scheduled appointments. Overall, Quest Diagnostics Portage is appreciated for its friendly staff, minimal wait times, and efficient service, making it a reliable choice for lab testing needs in the area.
Most Recent Reviews
February 2026
Love the easy check-in through the text link and how fast it was. It took 10 minutes from the moment i got there to when i left. Personnel were courteous and friendly. I will go to the Niagara Falls facility from now on.
February 2026
Fred is the best!! Gets me in & out, he's quick, efficient & very personable
December 2025
Fred is top notch professional he is very kind and performs his job like he was born to do it.
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- Niagara Falls, New York