-
August 2023 by Faye
Had a wonderful experience here. Lanore ( hope that is spelled correctly) was an absolute angel who talked me through medical anxiety it’s definitely not in the job tittle but was appreciated so much. Amanda was also fantastic.
-
October 2022 by Sandra Tonellato
I've never had a problem at this location. The staff is always friendly and professional. Even without an appointment the wait time is never long. My only complaint is they are closed too often and without notice. I made an appointment although it was a few months ago now. Not a problem making the appointment. However when I arrived that morning the note on the door said closed, which leads to the question as to why I was even able to schedule an appointment at that location.
-
July 2022 by Rose Marie Matheson
There were three of us at the door this morning for our appointments to find the lab temporarily closed. If they can send reminders to show up, why weren’t we notified of the closure? Really bad business practices. ?????
-
June 2022 by Jaelyn Smith
They have bed bugs. Found 2 little babies crawling on me after 30 minutes of being here
-
May 2022 by Shauna W.
Fast and pleasant staff. Barely waited after arriving though it looked busy. Efficiency was appreciated and wait times were more than expected (in a good way)
-
May 2022 by Lin
I logged in waited 2 minutes and was called. The staff is very good at drawing blood. I was in and out!
-
April 2022 by Stacy Piscitello
My tech was wonderful, My Guy not so much, taking blood from the top of arm.. Not in the fold ?
-
March 2022 by Dar Kis
It says online that it is open but when you get there, a sign is on the door "Temporarily Closed"! Grrrr
-
February 2022 by Darlene Johns
First time at this location.No appointment found on website so I just took a chance walking in. Waited no more than a minute. Dakota was excellent!!! In and out in 10 minutes if that.
-
February 2022 by Suzie
No wait! & Taken before Appt time!Dakota was very pleasant & professional.A Very pleasant experience!
-
September 2021 by Franco Vence
I think his name was Anthony. But my memory is not so great these days. I forgot my paperwork for my bloodwork and he was awesome. Called my doctors office twice actually to help me get it done. What an awesome person and a great employee for Quest. Thank you
-
June 2021 by Johnny and Jodi Sims
Suggest making a appointment then usually no wait longer than a couple of minutes. Most of the employees can stick you only once to draw blood.
-
June 2021 by Kathleen Cramer
Excellent service! Was in and out in less than ten minutes, and the staff were exceptionally friendly and efficient. Highly recommend this location.
-
May 2021 by Lindsay Fauzey
Made an appointment and got right in no wait at all, the employee was very friendly and nice very pleased with this locations service!
-
April 2021 by Kristie S.
Update - 1.5 hours after I uploaded my 1 star review to Yelp, I coincidentally received a cancellation email from Quest, stating the building is closed for maintenance. Em hm. Yea no, Quest. You are still wrong. Are you kidding me!?! I scheduled an appt online on 4/29/2021around 10:30pm for an appt on 4/30/21 at 6:45am. I showed up to my appt at 6:38am to find the doors locked and a sign posted saying they were closed for the day!! Livid, I went to the website to try to schedule another appt that was before 5/3/21 because that's the soonest all other locations had available the night before. While doing that, I saw there was only a 3 minute wait for walk ins at another location. So, I left and was able to have my testing done somewhere else in a timely manner. The wait time estimate online was very accurate. When I got to the different location, I mentioned my frustration and an employee told me they received an email this morning stating the Portage Rd location closed for the day due to a lack of staff and they had to move employees schedules around. Insert severely angry face!! They obviously had time to cancel patients appts, but neglected to!! I can't imagine how many angry calls they get today. Extremely unprofessional!
