Quest Diagnostics in Niagara Falls offers a range of services, including COVID-19 antibody testing, drug screening, and routine lab tests. The location features convenient hours, with drug screening available Monday-Friday from 6:00 am to 3:00 pm and Saturday from 6:00 am to 10:00 am, and TSPOT testing available Monday-Friday from 6:00 am to 4:30 pm. While the majority of reviews praise the professionalism and efficiency of the staff, some customers have reported longer than expected wait times, even with scheduled appointments. One reviewer had a particularly negative experience, describing being stabbed twice in one arm and experiencing excruciating pain, leading to feeling unwell and lightheaded. Overall, Quest Diagnostics in Niagara Falls is a reliable option for a variety of lab services, with the potential for occasional delays or less than ideal phlebotomy experiences. Customers are advised to check the website for updated hours and service offerings, and to communicate any concerns or special needs with the staff to ensure a smooth and comfortable visit.
Very quick when you make an appointment. Friendly service and clean.
February 2025
I only go to Quest. Only 2-3 people there. Extremely hot day. Good to get into air conditioning. No appt. , but I was accessed easily. Good blood draw, after Dr. office suggested I go right after my Dr. appt.
January 2025
Fast efficent service. Very clean and organized. Military rd office in Niagara Falls,NY