This Rite Aid location has closed

4407 Military Rd, Niagara Falls NY 14305

About Rite Aid

Rite Aid is a well-known drug store chain that provides a variety of pharmacy services, health and wellness products, and photo printing. The store offers a loyalty program called Rite Aid Rewards, which provides savings and discounts to customers. The company's mission is to improve the health and wellness of communities by offering engaging experiences with the best products, services, and advice tailored to individual needs. Customers often find the staff friendly and pleasant, especially in the pharmacy, where some employees are described as polite and apologetic about wait times. However, there are concerns about certain aspects of service. For example, the completion of prescriptions can be slow, and staff may be rude when customers have to wait longer than expected. Additionally, some customers feel that proper instructions, such as providing measuring instruments for liquid medications, are sometimes overlooked, which could lead to accidental overdoses. Despite these issues, Rite Aid has been praised for its efficient COVID testing services and helpful appointment setup. Overall, Rite Aid aims to help customers not just get healthy, but get thriving.