Sam's Club in Niagara Falls offers members great values on a wide range of products and services, including groceries, pharmacy, and home furnishings. Members can enjoy shopping two hours earlier on weekdays and one hour earlier on Saturdays. The store features a variety of self-checkouts, but some customers express a desire for more cashier assistance. While the store is generally stocked, cleanliness could be improved, and finding staff for help may be challenging. Some customers have had issues with online orders, particularly with seasonal items, but staff members, like Erin, have been praised for their helpfulness in resolving problems. Additionally, the cafe offers affordable food options, such as jumbo hot dogs and pizza, available to everyone, even non-members. Overall, Sam's Club provides a solid shopping experience with competitive prices.
They had everything I was looking for, and staff was most helpful.
January 2026
My family has been shoping here for over 15 years. They always have what we need and they have nice staff. The only thing is I would really prefer if we didnt have to go on an app just to order something under 5 dollars at the cafe.
January 2026
Katie at the cash register was very helpful, excellent service.
