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March 2024 by Michael Sterling
Went here at like 10:25 to order some drinks and there was one person in front of us and one behind us. The lady took forever to serve the customer and then proceeds to tell everyone she’s closed at 10:30 which is true but when I asked if she can still ring through the customers that have been standing in line she blatantly ignores us and doesn’t provide a single reason as to why she can’t do her job after we had left and walked away she went and served another customer anyway. With that being said, the fact that this Starbucks has a 2.7 rating out of 5 is clearly because of their customer service!
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December 2023 by SINOTEC
I don't like starbucks. Just overpriced
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September 2023 by Julie J
Terrible service plus extortionate prices when I asked for a glass of water she was going to charge 1.25 for a glass.I asked why she said Starbucks Pol cy.She finally relented but gave me warm water with no ice.very miserable girl working here
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September 2023 by Richard P
The breakfast was mediocre and outrageously expensive. I had a small breakfast sandwich, coffee and orange juice. The price $28.55 !!! A fair price for that (including tax) would be about $12.
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August 2023 by Phil Hernandez
Beware none of the Niagara falls Starbucks accept rewards. They are not authorized by Starbucks
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August 2023 by h3tx_Mike
THIS PLACE IS OVER PRICED, THE SLOWEST ESPECIALLY BECAUSE THEY HAVE 4 WORKERS AND THEY USE ONLY 1 TOASTER THEN THEY GIVE 1 KETCHUP PACKET AND 1 CREAM CHEESE WHICH DOESNT COVER HALF THE BAGEL AND REALLY 1 KETCHUP PACKET FOR AN EGG SANDWICH COME ON. FIRST STARBUCKS IS OVERPRICED SO THEY SHOULD BE ABLE TO AFFORD TO GIVE OUT CONDIMENTS. IT'S A JOKE AND SO IS CANADA IN GENERAL AT NIAGRA FALLS, JUST A BIG RIP OFF EVERYWHERE.
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August 2023 by D Fisher
We convenient, yes but cost is very high. Fine I will pay it. Biggest problem is the fruit flies in the display case. Staff was sweet but seemed to be overwhelmed and one newbie.Nearby activities: Niagara. Nest view.
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August 2023 by Susanna B
This was the worst experience of my life. We waited at least ten minutes for a bagel and wrap. There was no one ahead of us at all. They employees were chatting away. We finally got our food and the bagel was still frozen… seeing as how we laid 30$ for a bagel and wrap and water I would expect more… find a different Starbucks to go to yikes management needs to fix this.
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August 2023 by Callie Kauffman
Got a Strawberry Coconut "Pink Drink" and an Everything Bagel with cream cheese. It was pricy, Paid $16, but it was delicious ?Update: 8/3/23Today I ordered a Mango Dragonfruit Coconut drink for $10.75. They were very busy and people were complaining about their wait time, so the staff was rushing through orders. My order was messed up by adding lemonade instead of Coconut. I didn't say anything because they were overwhelmed, but now I have a tart drink that I don't really care for.
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July 2023 by Peter Yong (PedroJoven)
Good service but definitely a tourist trap as everything is more expensive than the regular Starbucks outside. Can't even use my stars redemption here.
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June 2023 by 284lexac
When I walked in, I was so happy to see a starbucks that actively had updated menu options and Deidre was so sweet and chatted us up while we waited!
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May 2023 by Serena Teo
Disorganized staff on duty and totally no teamwork at all. I was only getting pastries and it took so darn long. Good luck to those getting coffee. No one takes ownership of their duty.
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May 2023 by Mitesh Dave
Tourist trap pricing at its finest.$9 for a cappuccino and they won’t give you a cup of water for your kid without a charge.Ultimately reviews should hold the Marriott responsible for allowing it.
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May 2023 by Jessica Campbell
Prices are outrageous and they don't accept cash. Am happy to spend my cash somewhere else.
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April 2023 by Gagan Kasana
The good thing is there are signboard for the location.view is good . Extra staff would help in reducing the
