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April 2024 by Lexi Lunarpaw
The Drivethru is pretty straightforward forward and the service is quick depending on the orderHowever though im not sure if this is changed There are flies landing on the food within the Café. This is Disgusting and contaminates the food. This was a long time ago so im sure this has changed. But be aware of that.Vegetarian options: No VeggiesDietary restrictions: Probably not a good idea to eat a donut if your on a diet.Parking: Parking lot is in front of the CaféKid-friendliness: Kids probably will like the TimbitsWheelchair accessibility: No ramps i don't think but there is the drive-thru
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April 2024 by Shawn Thompson
Do not recommend going here if you want ice cap. The machine is always broken or they have it apart to clean . Really stupid to clean the machine during the day. I have never been to any Tim's that do something so stupid like that.
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April 2024 by Helen Martinez
My first time at Tim Hortons. It was a great experience. I love their sandwiches for breakfast. I love the extra treat of getting a donut or some sort of pastry. Coffee was extra hot which I'm not too crazy about but it did eventually cool down and I was able to drink it. But overall great experience. I would definitely go back again which we did. My son enjoyed their coffee too. Will someday return. Thanks!
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April 2024 by Brian
Order price was wrong through drive-thru, even with it being clarified at the window, was overcharged but told it was fine by employee. Came inside, took over 13 mins to be served with only 1 person in front of me. After explaining the issue the supervisor told me the deal wasn't given even though it was activated, instead of refunding and putting the order back in with our activated offer, was told to just come back and use the offer another time. Total time wasted after leaving the drive-thru from 1006am-1027am=21mins to be turned away, when simply refunding and punching it in again would solve the issue. I've experienced problems with orders multiple times at this location, new to chippawa, as a previous supervisor for Tim Hortons of 5 years, I am disappointed at the quality, time to be served, consistency, and response to when things are wrong with an order at this location.
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March 2024 by Liv Kennedy
This is literally the most god forsaken Tims out there. i am absolutely disgraced to even say this establishment is a part of our town, and being from chippawa, this does not represent us. every single time i have been there, the order is wrong. wrong tea, wrong coffee, WRONG DONUT. i can understand being understaffed, but with one person at counter and two cars in drive though, it genuinely cannot be this hard. went through today and ordered one cappuccino and one chocolate glazed donut, what do we get? a chocolate dip and a strange iced drink that tasted horrible. went inside to wait at the counter for 6 minutes!! just to be given another wrong drink.do better.
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March 2024 by Chandy Ab
The best ice capp mocha I've been served from any Tims in the last decade! And wonderfully made chicken wrap! They even warmed up the muffin without us asking!
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March 2024 by Luke Schwarz
Absolutely worst Tim's ever. Was just there, under staffed everytime. No one works the front counter properly. Waited at the counter for 5 minutes with no service. This isn't the first time this has happened.
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March 2024 by Jimothy
seems to be the worst tim hortons experience everytime at this location for the past year or so, they are either unable to make your order, they ran out of donuts etc, you might just get your order taken because the workers do not seem to care what happens to the orders they take then have the audacity to make you feel like it’s your fault. this is the worst tim hortons i’ve been to and i be been coming for 10+ years. i honestly think whoever is choosing the staff really needs to evaluate the team that they have put together because i personally find it embarrassing.
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March 2024 by Chris Yoder
The level of competence is actually frightening.
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March 2024 by Bhagiradh Sista
Thanks for great service - Raspreet. She assisted us with great menu options. Appreciate
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March 2024 by E C
Worst Tim Horton place. Gave customers hard time when asked for napkins and straw. Terrible customer service. A multi billion company can't afford to give out napkins and straws.
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February 2024 by Aimi Burnette
This Tim Hortons has gone down hill so much in the past 10 years. Every time I go here lately they are always out of nearly everything if you are coming anytime after 4pm, last night they were completely out of donuts/Timbits at 5pm, not a single one left and no plans to make any more for the rest of the night . How do you have donuts as your menus side item for meals and completely run out by 5pm? You are a coffee and donut shop? On the off chance I am able to get timbits they are usually severely lacking icing and the last two times I got soup meals they forgot my bun. This location use to be great, so I have no idea whats going on here. Disappointing
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February 2024 by Paula Solomon
The washroom was clean, the fritters were fresh, and the coffee was good!
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February 2024 by Keshav R
Slowest drive thru I have seen in entire ontario. Tried it different times in a
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February 2024 by Crystal Monaco
The woman who served us was excellent ?? She made my coffee just as I had asked her and it was perfect ❣️She was patient, great personality andhappy to serve us??