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December 2023 by Andrea White
Needed to get my tires put on and they let me come in on the same day.
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December 2023 by patrick ponzi
I have been giving my business to the Niagara Falls Walmart Auto center for as long as they have been here and I must say the service has never been better!! Mechanic Gerry and team manager Shane gave me excellent service and I was extremely happy with the time they spent on my vehicle. Even the cash attendant Tonya was very kind and courteous!
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December 2023 by Alicia L
These people who work here in this department are ridiculous. I called the store got connected to the auto center waited as the phone rang and rang nobody ever picked up. Call back get connected to the auto center I sat there and watched the phone ring for 10 minutes nobody ever picked up so I decided to drive over because I only live 10 minutes away and I have a question about a service that they offer and upon arriving at 6:15 I see that there is an employee standing right there at the register listening to the phone ring but the door is locked I can't get in even though it says they're open until 7:00 p.m. and she just ignores me like she can't see me or hear the phone ring what do you know. Why is the door locked 45 minutes early. Why aren't they answering the phone. Why are they pretending they can't see customers. All viable questions that should be answered.
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November 2023 by Jackie Kwiatkowski
Workers are very knowledgeable, friendly, helpful and place is clean. Two hour plus wait for tires installed. Busy time of the season. Service manager was awesome. Bruce a great guy too, A lady needed air in her tires and he was right on it. Nice group of workers. My suggestion make appointments for installation.
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August 2023 by Sylvester Morgan
I have yet to go here and not have some type of an issue. Forgetting services requested. Car making noises that weren't there when taken. Being told toms sensors are good to avoid having to do the job they neglected. Only to find out they're not good and should've been replaced as requested. Very amateurish. Will not go there again except for balance and rotation.
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June 2023 by TheAllMighty Caboose
I'd put no stars at all if I could. Spent over an hour in store waiting to talk to someone and was pretty much ignored, called several times in a day and was left on a dial tone for over 10 mins with no one picking up. I honestly am at an absolute loss as to how these people are even employed when they can't even do something as basic as simple customer service.
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March 2023 by Mark Paladino
I have been going here for oil changes. Very nice people and service. I went here a got 4 tires and tpms sensors. Price was good and they did a great job...
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January 2023 by Rob Johnson
They do their best to help you with your tires and batteries
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November 2022 by Brandon Shank
Bruce was exceptionally helpful and very knowledgeable in helping make a good tire selection. He was very conscientious about how my vehicle was handled in the shop and took special care to ensure its safety. Thank you!Service: Tires
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October 2022 by Ashley white (Ashley)
They were very affordable for tires thanks to the employees for great service i will be back
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September 2022 by Bob College
It took almost two and a half hours to get my oil changed and tires rotated. Then I got a call shortly after I got home saying my engine cover was left off and I had to come back in to have it put back on. While I was waiting I watched one of the guys and one of the girls who work on people's vehicles laughing, joking around, and playing games. It seems more time is spent doing this than working. I don't know if I'll go back after this experience. If I do, it will only be because it's close and they're cheap. I'll probably just take the drive to a different Walmart, though.Services: Tire rotations
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September 2022 by iguster kimble
They got the job done fast and for no charge. I came into the store to replace a Valve stem on one of my tires. They found the problem and fixed for me. Thank you Walmart auto care center.
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August 2022 by Anthony Rogers
Two days in a row get told 2 to 3 hours for an oil change is ridiculous. I got told its first come first serve no appointments unless its for tires. So i get here at 7am when they open and still get told its 2 to 3 hours. Never again will i come here for any auto service.
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July 2022 by ebony plummer
The worker's did a great job replacing a few lights on my car. I was in and out in 20 minutes ?
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July 2022 by Bret Riedel
It took almost two and a half hours to get my oil changed and tires rotated. Then I got a call shortly after I got home saying my engine cover was left off and I had to come back in to have it put back on. While I was waiting I watched one of the guys and one of the girls who work on people's vehicles laughing, joking around, and playing games. It seems more time is spent doing this than working. I don't know if I'll go back after this experience. If I do, it will only be because it's close and they're cheap. I'll probably just take the drive to a different Walmart, though.Services: Oil change