January 2022 by Yves Adam
PT Cindy, Has done nothing but been disrespectful towards me, since I’ve started Pt she has ignored me and has had an attitude with me for no reason. Due to a few lateness and cancels because of medical cab pick up being late and canceling due to bad weather, not my fault and I explained this to her. She not only did not care but canceled my Pt and told me to go join a gym. I never play the race card but I know when I am being racially profiled, and this lady Cindy of Asian descent has made me feel very uncomfortable from day 1 and now that I need treatment again, I find out that she Cindy has blacklisted me from all OrthoNy physical therapist. This is very extreme and excessive for attendance over a year ago. I have always been respectful threw it all with her. I tried to call manager of OrthoNy PT, a Miss Aaron. I left messages and still no call back. I have never had a problem with OrthoNy, it has always been a great experience with the exception of when I visited office in Nyskayuna where Cindy works. If you are of African American descent please choose somewhere else for treatment as there are plenty of other PT business around capital region.
