-
December 2023 by J P
DO NOT GO TO THIS ATT STORE. Go to anyone but this one. They are scamming first responders. I came to this store last September to transfer my line. I also needed an IPad for my daughter. I’m paying for the iPad and iPhone 14 and the representative says get the Iwatch also it’s free you don’t have to pay anything only data. I said I didn’t want it he insisted. I relented and took it because it was “free” come to find up I have been getting charged 23 for the Iwatch a month when it’s only suppose to be 10. Because att said the representative never added me on the promo. So basically just lied said it was free and didn’t add the promo to my account. If that’s not bad enough this scammer went behind my back without my consent and added next up and insurance which I specifically said I didn’t want. When I went to the store they said oh we can’t help you, you have to call 611. I called them they said we’re not giving you the money back basically this one unethical employee along with att stole almost 500$ from me and they are refusing to credit my account. I don’t usually make bad reviews as you can see on my account but I don’t like thieves especially in my neighborhood. I am now looking for a way to cancel my account and they won’t even let me cancel they saying they will send me to collections. You too can get all this stress on top or already being a first responder just come to this att store!
-
November 2023 by Desta Pearson
This is my first time at AT&T in Noryh Babylon. My mom and I were very pleased with the service. Phillip helped us with being very nice and patient. He helped us to the end. Thank you, Phillip. I will definitely go there again and ask for him. Overall, everyone was pleasant and helpful.
-
November 2023 by Katrina Yevoli
Phil was awesome, he helped us out with my broken phone. He gave us all of our options, including the most cost effective. We usually go to this store and have never had a bad experience
-
November 2023 by Rob
Great staff ,extremely diligent in taking care of my issue. Very friendly and informative.It was a pleasure during my time of a crisis.Thank you to Deerpark team that was working .
-
October 2023 by Linda Wells
Happy with excellent customer service and friendly, helpful people; however, even though I arrived on a slow day which facilitated a quick and painless purchase of an iPhone upgrade, the sluggish and unreliable WiFi in the store made the setup unpleasant and extended visit by an unnecessary and tiring 45 minutes.
-
October 2023 by Jose Zarate
The staff at this particular location are very friendly and knowledgeable and they’re willing to help is the only locations I regather go when I have a question or need to purchase something. Thank you.
-
October 2023 by Bee Marshall
There was quite a few people there on that day, so we had to sign in. And it showed how your patience was?some people didn’t pass the test?. But we did. Thank you Carlos for your help! The team at this AT&T store(Deer Park Ave.) are very nice & Professional?
-
September 2023 by Benedicto Flores
This store was very nice and helpful for setting up my new phone. Everyone was polite and patient with me. Phillip is knowledgeable and professional shopping with him made it easy for me
-
September 2023 by Michael Eaton
I visited the store for a new phone and I was greeted by the friendliest people, I am not good with tech so they help me with my new phone and my new watch which they got me a really good price I'm super happy with my visit and will come back with my friend
-
August 2023 by Laura Conlon
Maria in the Deer Park/North Babylon location on Deer Park Ave could not have been more helpful to me in helping me move from another carrier to AT&T & upgrading my phone. She was so patient & answered all my questions. I highly recommend this location & if you are lucky enough Maria will help you too! Thank you Maria for all your help!
-
July 2023 by Marlla Abrego
Massiel and Adriana were both great. They were very patience and helpful with what I needed for my family. Thank you ladies for a great job. Very much appreciated. You both get a 10++++
-
May 2023 by Griffiths G Griffiths
Maria Garcia has been very helpfull she is very professional and thoughtful. I would recommend my friends and family. She is an asset to this office/At&t.
-
April 2023 by Dawn Elliot
I have been here 4 times in the past 2 months for upgrades. I met Phillip the fist time. I told him what I wanted with no BS. He gave me exactly that. When someone listens to you and gives you what you want it is a pleasure doing business with them. Thanks Phillip for the great customer service!
-
April 2023 by Ghislaine Alexis
I am very happy with my new phone, they help me transfer everything and as well help me move my line from t mobile to aTt. I am very happy with my iPhone 14 and as well with my new service. Thank you every one it’s very friendly I definitely recommend.
-
March 2023 by Marie Elsie Benjamin
I enjoyed my visit to the store Maria helped me she is a sweetheart, I move my line from metro and she explained everything to me. Go to her she is the best