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September 2022 by Maria Auxiliadora
I ordered ice cream and I got the wrong order. All the items were missing and when I tried calling the store no one answered to assist with customer service.
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June 2022 by Google user
Def don’t order ubereats from this place. All I wanted was a chocolate milkshake, and they send me a half empty, watered down drink that I had to throw out. Not only that, my fiancé’s drink looks like it wasn’t even blended
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January 2022 by RuneDune G
Def don’t order ubereats from this place. All I wanted was a chocolate milkshake, and they send me a half empty, watered down drink that I had to throw out. Not only that, my fiancé’s drink looks like it wasn’t even blended
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August 2020 by Anonymous A.
I sometimes visit this Dunkin - staff is often friendly and quick. My only issue is that they often don't have Cold Brew made, and sometimes instead of telling me this they make a dark roast ice coffee or sometimes add a shot of espresso to sort of trick me into thinking I'm drinking cold brew... which is a rip off considering cold brew costs extra, it's happens very often and it's easy to tell because it doesn't taste the same (or as good). I'm aware that making cold brew is apparently a long process needed to be done over night, but please at least be honest. Other coffee places, be it Dunkin or Starbucks, manage to get it done. I understand it's popular and needs to made overnight, but there's no reason it should be gone before 10 AM - whoever is working that night shift needs to get brewing. Either way, because of this seemingly small thing I am now frequenting another Dunkin (on Commack Road) because they always have what I'm looking for. We're talking about 2 cups of coffee and maybe a donut A DAY of lost business over this - that's a couple of thousand dollars.
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October 2019 by Dan S.
If this was located on the south bound side of deer park avenue it would be a little bit better. The coffee is alright but it gets the job done. The regular iced coffee is weak. But on the plus side this is a Baskin Robins and I suggest the cookies and cream milkshake or the 31 below Sunday's are great.
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October 2019 by Angel R.
I have been to numerous Dunkin' Donuts locations and I have never had a complaint about the service. This location has an older guy who seems to always be there later in the day when I get there. The last two times I was there i ordered coffee and he said yeah I can get you that If you tell me what size you want with N attitude. Always with a face and an attitude. Looks totally out of place there. He doesn't wear a uniform so it's probably the owner. Thought I was being punked on undercover boss. What a d****** going to go out of my way to get coffee somewhere else like Starbucks where they are always nice
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July 2019 by Jennifer Brand
Not open 24 hours.
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April 2019 by Nicole M.
I come here almost every morning for the past two years. On the go app is a lifesaver. Line is usually super long. I've had an issue a few times with food missing or taking extra time but it's usually very busy when it happens. Staff is usually friendly and helpful.
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February 2019 by Alley Bilello
Its also a dunkin donuts
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December 2018 by Max Iannone
Just called to ask a simple question about an order and the man who answered the phone was extremely rude and hung up on me abruptly. Great customer service, Buddy.
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October 2018 by Mike B
If you're looking for ice cream, you've come to the right place...
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September 2018 by M B
If you're looking for ice cream, you've come to the right place...
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June 2018 by Steven R.
Everything online says this location is open 24hrs.... doors were locked at 3am but the place looks open. Called the store and a guy answered. I asked if they're open 24 hours, he said "no we not" and hung up.. okay...?
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June 2018 by Patty P.
Usually full I always order on the go I like it here.. my drinks are always filled to the top
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May 2018 by Anthony Morselli
I don't know the name of the young lady who took care of me this morning at 6:30am... one of the best D&D employees I have ever met. 1st thing she was beautiful and smiling at 6:30am. 2nd thing she started a conversation and felt she really cared on how we felt. 3rd thing we said we were from out of state, and she wished us safe travels. She made my day
