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March 2024 by Jackson Ryder
They suck. Never had meds ready, waited 20 minutes for them to tell me my meds weren't ready and said that they had no record of my meds being on file even tho I've been going there for 2 years
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February 2024 by Kathy I
I used to use CVS in the past, after being rudely spoken to several times, and this has happened at 2 different CVS stores by pharmacy staff, one time having to do with needing to speak to the pharmacist about a reaction to a medication I switched to Rite Aid. I have not once been treated with anything but respect. They are nice and always willing to answer any questions. When I was prescribed a new medication the pharmacist even called me to prepare me for the total amount that my insurance wouldn't cover so I was prepared. He was so kind about it too. The store is always clean and well lit. I really hope unlike other Rite Aids that this one does not get closed it would be a huge loss.
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October 2023 by Paula Lentini
Cashiers are not very knowledgeable. They do not know how to play or cash in a lottery ticket. The pharmacy personnel get nasty when you have a coupon for your medication. They hate to have to cancel and reprocess your meds when you have a coupon.
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August 2023 by Mark Brendan H.
I have no experience at all with the pharmacy section of this RiteAid, so my opinions here pertain only to the rest of the store. It's a good one, clean, with neat shelves and well-lit. It's in a nice neighborhood shopping plaza and very convenient for me. It's rarely overcrowded at this store. They have a good range of products and like a lot of "drug stores" these days, they have many food items you'd find in a large convenience store.....7-11, Wawa, Bolla, etc. What might be called the downside is: it feels a bit dated in design & they never have enough cashiers there. Even when there are only a dozen or fewer customers you usually have to wait on a line of 4-8 customers and can easily waste 5-10 minutes there...because there is jut ONE cashier--pretty frustrating when you've only got 3 or 4 products to purchase. And potentially annoying if you are in a rush. I'd recommend this Rite-Aid to anyone who lives within 10 mins. But whether it's any better than other local brand name drug stores is questionable. 3 of 5 stars is about right I believe.
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January 2023 by Brenda Witherspoon
I am an 82 year old handicapped woman..I have a hard time getting my prescriptions filled at this location. My prescription calls for a 90 day supply and they offered me a 30 day supply and there delivery is horrible.
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January 2023 by Car Wash Slayer
Been to this location once and it was Good. The Staff helped me find everything and I enjoyed my visit.
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September 2022 by Jean Comice
Assistant Manager Sonia is the most horrific person on earth ,very disgusted individual .most definitely don’t go there.She doesn’t know customer service
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September 2022 by Matt Johnson
I needed to find a "STOOL SOFTENER" product for my wife. I come to find that they are in a locked display case. I have to press a call button to get assistance. Upon 2 people responding they ask what I want? I indicate I would like the fastest acting stool softener available . I point out one product aand ask how fast it works? when I reach for the box to read instruction ,the young lady grabs and the box and states "You cant touch the box!.She goes to the Pharmacists counter and askes how fast it works. She could have just read the box herself. I didnt know that the general public has been abusing "Stool Softeners" to the point that a $6.49 product had to be locked away and I would need to purchase the product just so I could read the instruction. POOR CUSTOMER SERVICE!!!!!!
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June 2022 by joi ha
This place would get no stars if allowed. I called to inquire about my child's script several time. The first time I called some woman in the pharmacy was so rude and in a rush. The second time I called this woman was nice. Anytime after that they either never answered the phone or picked up, put me on hold and then purposely hung up the phone. I will be looking for another Rite Aid for sure. This one is TERRIBLE!!!! STAY AWAY!!!!
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May 2022 by JL Black
The one in North Babylon on deer park ave. Nice clean well stocked store, friendly employees. Much cleaner and well stocked than the two CVS stores and the Walgreens in Deer Park.
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January 2022 by Lauren Mora
Jake is an excellent pharmacist he is professional polite and knows what he is doing and gets the job done .He is excellent with customers Very efficient employee keep hiring employees like Jake Way To Go!
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December 2021 by N Koster
My wife scheduled an appointment online to get the j&j c19 vaccine here. She got an email and text confirmation. We got here on time and went to the pharmacy register. The worker at the register took my wife's license, went somewhere, came back and said that they ran out of J&J vaccine. She said some one was suppsed to have had called my wife but no one did. She said that my wife's only options are to get pfizer or keep checking back with them until they get j&j. I asked the woman if she can look up if other rite aids have J&J vaccines available as my wife's school and work are mandating it and she must be vaccinated by the end of the month. The worker gave us attitude saying "I just told you that her 2 options are....". My wife and I walked away before she finished the sentence. Rude and unprofessional. If you (or your coworkers) messed up, at least be polite. Things happen and customers would undertand and not write a 1 star review. The poor ratings of this store and its worker say it all. By the way, when we got in the car, I went on the rite aid website and it still said that this store still had j&j vaccines available .
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October 2021 by Eunice M.
After going to two OTHER drug stores on DPA to try to get a walk in COVID vax for my son Rite Aid came thru! The Pharmacist was so amazing and professional She understood my situation and accommodated my son. We wanted the J & J but they didn't have it which was fine That's beyond their control So we got a different one and I was grateful to get it for my son. Thank you Rite Aid Pharmacist on 10/16/21 in the afternoon YOU MY LADY ROCK!!!!!
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October 2021 by J C
Very very short handed kept trying to get through for 45 minutes. when someone finally answered he put me on hold I was holding for 30 mins and he never returned to the phone.I had to hang up and I went somewhere else to buy what I needed from the phramacy..
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September 2021 by Nancy Baione
The Pharmacy is TERRIBLE. I don’t know if it’s a short staffed issue or they simply don’t care. The wait to pick up is always timely and no one EVER answers the phone. I have been trying to talk to someone for the past 20 mins and I just kept getting sent to the beginning of the message. It’s terrible customer service for something so important. Something needs to be done.