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February 2024 by Meeta Shukla
They are so good.everybody help Custmor very nicely.Kayla give us answer very nicely.satisfied with this branch
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February 2024 by Joe
They are so rude, unprofessional. The worst td branch ever
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February 2024 by Mikey D.
Terrible bank, terrible service, terrible rules. They treat your money like it's not yours
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January 2024 by chris silvestri
I've been going to this t d bank since it opened really surprised at the low ratings.
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December 2023 by Anthony D.
Service is horrible, banking is outdated and not in good hands! The best advice I have for anyone that wants to bank DO NOT BANK WITH TD!!! Burn your money before giving TD a penny, in this case at least you will be in control of your money not these fools.
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October 2023 by Zeenat Bibi
TD bank ATMs are from 1980s, most of them dont work, including the one at this bank. And when you complain about it, extremely rude personal Sheila tells you its not her job to fix ATMs.And ATMs are not controlled by TD bank, she told me to call the company that manages their ATMs
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September 2023 by Michael _
This branch had me wait in line for 25 minutes for me to get to the teller and then tell me that my transaction would take too long and I’d have to wait in line againI do this same transaction every week and I told them it’s faster then the two transactions that happened before meIf you have the option (I don’t) bank anywhere else. I hate TD Bank
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August 2023 by John
The Store Supervisor, Patty S, gets these stars! Fantastic customer service, fixing a problem I'd spent hours on calls and a few visits trying to get resolved. Thankful
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May 2023 by May Nativi
Somebody scrash my car at parkinglaw. But they say its no cámara. So what its this on front of my carThats @;%@&&×**@
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April 2023 by Garry Jennings
I've been with TD Bank now for 2 years and I have got nothing nothing but great service from them even when a couple of problems of Rose they were right on it I got my debit card working
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March 2023 by imsure
I had a very good experience here today. Everyone was very helpful and friendly. Sheila specifically was a breath of fresh air. Definitely recommend!
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March 2023 by folo oshi
Bad assistance, while waiting they were just talking.. the lady Sheila was very rude , told me to leave.. just because she was not been polite.. less than 1 minute.. not even a good morning nor afternoon… would never deal with that branch.. worst bank ever…
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March 2023 by Frank D.
Very disappointed in the way this bank handles Fraud, I have had an account for almost 20 years, 2 years ago I received a call from the CT Branch asking me if I visited their branch today, I live in Long Island NY I advised that I was not there, they said someone was at their branch claiming to be me and had driver's license with my information on it and they just let him go . I closed my account and opened another one, on 2/10/23 I received another call from the same branch asking the same questions and of course I was not at that branch, again they just let him go. At this point I closed the account again and reopened another one. On 2/27/23 I received another call this time from the Orlando Florida Branch asking if I was there today and I advised them that I was in New York, They knew that the person had NY license that was a fake and again they just let him go, they scanned the license and sent me a copy. This time I closed the account for good I took the money out. I went to the FBI and my local police and filed reports mean while because of TD's lack of interest in Fraud this low life is out there with my information. I checked my other banks, and they advised that if this situation occurred at their locations, they would have called the police immediately. Also, the fact that this is only happening with TD Bank leads me to believe that there must have been a security breach with their bank. Not one person from TD Bank wanted to help me I was promised a call back from a Izzy in New York this morning which never happened. You would think that they would have offered me Fraud protection. Instead, here I am writing this complaint, which I am sure will do nothing. Do yourselves a favor and get your money out. I am going through a lot of trouble going to Trans Union, Department of Motor Vehicles, Local Police, Orland Police, FBI when TD Bank could have put a stop to this immediately. The kicker to this is that the teller in Orlando advised me that she knew this was a Fake and she just let him go.Date of experience: February 26, 2023
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January 2023 by Charissa Lazo
Patricia was more interested in talking to her friend than helping me or the other customer who was there. I had to ask if there was anybody who was gonna help with accounts due to sitting there for a good 20 minutes even though I was 1st on line. When I interrupted the convo, she did not apologize for what happened. Would not go back to this one.
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October 2022 by Damares R.
Although I like TD Bank on general and believe it's employees are very professional as I have been a client there for over 8 years, this branch isn't up to the bar at all... I needed to do some changes to my account over the phone and purposely called my branch where I opened the account expecting a superior service since they know the quality of my transactions throughout the years, the person on the phone was rude, unhelpful as I asked to close my account due to moving in a state which doesn't have TDBranches. He asked me to go to the branch! and hung up the phone on my face when I told him I will call the main office as close my account. I called the main office and closed my account very smoothly.