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February 2024 by June D
courteous and efficient service.
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February 2024 by Tina Delish
I have never met more honest, friendly, kind people in the automotive Buisness. My car needed just an inspection and they were beyond thorough, called me, actually raved about my cars condition lol. I will be servicing my vehicles there from now on!! And I told friends and family too. If you want honest and fair pricing, great customer service, then go to them.
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February 2024 by Nick Rusin
Great service very thorough, fair prices, and awesome to deal with!!
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December 2023 by Erika R.
Well, I got ripped off a while back, and just let it slide until now. See I am a tech, master certified. I trusted this place with my car when I was busy and just needed a simple repair. I got charged for things that were not even touched or repaired. I had other things intentionally broken that I KNOW were not broken before I trusted them with it. I mean it's pretty obvious when it goes it with a silent exhaust system and comes out with a completely broken one. Not only that but the repair it was in for was the most dangerous cob job repair I have ever seen in the business. You don't use that type of garbage clampless BS on a fuel line I'm sorry. It was the WORST half ass repair if you can call it that. leaking worse than I brought in for. It was literally squirting fuel out of it when I got it home. I repaired it all myself with the PROPER parts for a high pressure fuel system. It has been fine since, but I will NEVER return to this shop ever again. Every time I drive by there, I cannot believe that people actually return there for even a flat tire. Con man is all he is.
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November 2023 by Ethan Cole
They did a wonderful job repairing my car quickly as possible without any issues. The owner keeps me updated in a timely manner.
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November 2023 by A L
Awesome customer service from this place, they were super friendly and helpful! One thing that stands out from the rest is the updated pictures and details on parts that need service, fluid etc after the appointment. Will for sure be coming here for any of my future car services. Would recommend to any friends and family.Service: Vehicle Inspection
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November 2023 by Elizabeth Wierchowski
This was my first time at Chili Automotive and I will be a customer for ever now. Everyone was super pleasant, informative, and helpful. There was a lot of communication from the staff about what was going on with my car and what could be done. No one ever made me feel pressured to agree to any service. I spoke to Ed specifically about my inspection results and he took the time to go over everything without making me feel like I didn't know anything about cars (Which I don't). I feel like it is rare to find an automotive place that does not try to take advantage of customers who aren't car savvy and Chili Automotive is a diamond in the rough in that regard! Give them a try, you will not be disappointed!Services: Vehicle Inspection
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November 2023 by Dennis McMullen
I like supporting local, small business and I thought it was time to find a second location to have my car serviced. Posted reviews of Chili Automotive Repair were all very positive which got me in the door. The one thing that impressed me the most was the thorough inspection report which included immediate issues needing attention down to general maintenance items (including photos). Communication with Mark (owner) was easy, both on-line and in person in discussing options for needed work. Next step, getting vehicle in to work on items on hit list. You don’t receive this kind of personal service from the big auto service shops. Stop in, ask questions, then you decide. So far it has been a GREAT EXPERIENCE!Service: Vehicle safety inspection
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October 2023 by Blake Myers
I am delighted to say that my experience with Chili Automotive Repair was exemplary! Their location was spotless, and the service provided was professional and they explained every detail of the required repairs. The follow-up was truly exceptional, surpassing my expectations. Although Chili Automotive Repair was not my regular service location, I have made the decision to utilize their services more frequently.Service: Vehicle Inspection
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October 2023 by Rachel Cooper
I felt like they were trying to upcharge and take advantage of me because I am a young female. They recommended 9 upgrades to complete on my car and one of them was getting a new battery. If they had bothered to check they would've seen that my battery is brand new. I will not be coming back here.
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October 2023 by Roy Hawkins
I was experiencing a frustrating issue of my Dodge Charger shaking which I figured was just a balancing problem. Chili Auto did rebalance a couple tires but the problem persisted. As soon as I made them aware that the issue was still around they got my car back in immediately and spent a couple days going through the vehicle to a look at every possible cause. It was determined that the most likely cause was that the tires were acting up whenever the car was being driven after sitting for a while. I thank them for working with me and getting this issue worked out and to determine that the car was safe to drive and nothing mechanically was wrong.Services: General repairs & maintenance
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September 2023 by Panagiota Reitano
Ed made our first experience amazing! Needed an inspection and likely a few new tires before winter hits! They have a whole online diagnostic portal which allows you to spot exactly what is wrong with your vehicle for safety reasons and also a few suggestive repairs. They go over everything with you and are very trustworthy in making sure it is safe and correct before they release it back to you. They only fix the items you have agreed upon and understand. Definitely will be back!Services: Tires
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September 2023 by Paul Scuderi
Repair was done very quickly! Communication is fantastic with email and text capabilities. Repair Options presented in clear, easy to understand terms. Very good choice if you need your vehicle servicedService: Air conditioning
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July 2023 by Rodney Nichols
Ed and his team communicate well. They provide a good service for a fair price. My family has taken several vehicles there.Services: General repairs & maintenance
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July 2023 by Santi Khiosida
First time customer. Shop was clean. Staff was attentive and knowledgeable. A few concerns I found with chili automotive repair: 1-didn't know I was being charged $150 for a diagnostic. 2-I felt bombarded with several needs future/immediate attention. It was overwhelming. I would have been fine if they had mentioned the other recommendations after the repair.Services: Transmission
