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March 2024 by Meghan Randle
Horrible service, very rude.
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March 2024 by Frank M
rude employee today at 4380 Buffalo road N Chili Ny 14514coffe served cold argued about it and snotty remarks never
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March 2024 by Corey Holler
Have had multiple times where my order was messed up and most recently ordered a croissant sandwich and the bottom was just a half with all my cheese stuck to the
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March 2024 by Karri Winterkorn
My entire order was wrong, called and was told I could come back for a refund. Get there later after our appt and the manager was rude, disrespectful and called us liars. We ordered sausage, got bacon. Coffee was burnt. Brianna, the supervisor was amazing. Brandy, the manager is a horrible human being and should never work in customer service. Already called corporate and filed my complaint.
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March 2024 by Sabrina Gill
Extremely dissatisfied with the service from this place. Tried to order an iced mocha and there must have been a disconnect somewhere because the person either didn’t hear what I was asking for or they didn’t understand and instead of explaining either or, another person came onto the speaker and yelled at me saying they don’t have iced hot chocolate. Not once asked for an iced hot chocolate. Never coming back to this garbage restaurant.
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February 2024 by QJ _
Not once have I gone to this tim hortons and my order has been correct. Not once. Even coffee cups are half filled.
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February 2024 by Andrew Carson
Nicest staff in the
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January 2024 by ddgropp
Nobody acknowledged i was waiting at the counter for at least five minutes. People walking by not saying a word, counter person worried about labeling lids for order no one there for. Ridiculous. Walked out. The counter lady has zero customer service skills and has one speed....backwards. No sense of urgency whatsoever.
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January 2024 by Vane Sholevski
My son loves the timbits.
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December 2023 by Bill Morrison
Pulled up to drive thru this morning at 730 am. Voice on itercom says were closed order board goes dark. This location is
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December 2023 by Zachary H.
This place is the slowest and most dis organized tim hortons this side of the border. If you want your breakfast before served before lunch, go to Dunkin.
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November 2023 by Ari W
The only reason I put two stars instead of zero is because the girl at the window was very nice and I got my food quickly.Otherwise, the girl who order at the drive-thru intercom was rude and sarcastic.When I ordered my drink I actually asked if they have the flavor for the latte because sometimes new seasonal flavors are unavailable. She says, "are you going to pick a size or what?" without answering my question. Then, when I ordered a grilled breakfast wrap, which on the menu only shows as sausage and doesn't list options, she's like "are you going to pick which kind or do you want me to pick for you?" in a nasty voice.There's absolutely no reason to be this rude at your job because I've worked at Tim Hortons for 4 years and I don't treat people like that even on my worst day. Whoever it was shouldn't be there if they can't handle talking to people on a daily basis.
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November 2023 by Daniel Cona
Very clean establishment with a nice remodel. The food is like every other Tim Hortons'; there was nothing wrong. As always, the service was fast.
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November 2023 by Toughmud36
I never leave reviews but I’ve come to this Tim Hortons pretty much everyday and it’s progressively gotten worse and worse since the remodel. The people are unbelievably rude, the sandwiches are constantly dry and the service stinks, I’ll be driving to the tim hortons on chili Ave.
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October 2023 by Morgan Hill
Everyone raved about Tim's before we moved so we had to give it a try. The food was okay but the coffee had a terrible after taste. I couldn't even finish mine it was so disgusting. It is honestly just a worst tasting Dunkin donuts.
