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December 2023 by J M
I would leave zero stars if I could.
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August 2023 by Sandra Caccio
Very very rude, employees stealing packages. Their service is terrible and liars.
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December 2021 by Mark Brown
I'm surprised to see such mixed reviews. They have always been very friendly and helpful whenever I have gone there.
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January 2021 by Brandon White
What a joke I get a quote from the branch manager of $11.85. Tape the box up and add a shipping label. Come back and now my bill is $21.45 with a different cashier. I ask to see the manger who I dealt with and she ADMITS she quoted me $11.85 and made the mistake, but will not honor the price. This item was already sold and paid for. So my options were to go through the refund process and potentially lose a sale and a bad review, or take the hit myself. To keep my customer service high I took the hit, unlike the Post Office who could care less.
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February 2020 by John Mcparlin
Excellent service
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January 2019 by Jessica Logan
They've always been very helpful, even when it's really busy.
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June 2018 by Alicia Sinicropi
These employees are very rude and have awful costumer service.
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January 2018 by erin boscoe
If you have to make a trip to the post office come here...they are fast and friendly...you barely ever have to wait in line.
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July 2017 by John Spaulding
I needed to get my passport. When I went in the clerk that could do them was going to lunch. She gave me the paper to fill out and come back in an hour. I did, and she made the entire process streamlined and exceptionally easy.
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April 2017 by Elliot Ryan
Completely skipped my street. I was waiting for an important package that had to be here and they completely skipped my street. Thanks.
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August 2016 by Christina Kostarellis
Generally friendly employees, always trying to get you to spend more, but I advise you NEVER to use the automated kiosk to send out packages. An automated kiosk can't tell you that if you don't spend an extra dollar for "priority mail" USPS might lose your package in the mail, and never be able to find it, and oh all of this could have been avoided if I spent an extra dollar. A mailing service should provide peace of mind about your packages no matter how much or little you spend. They are just trying to make money off our uncertainty. Now I'm out 30$ and they email me every few months like "sorry we still haven't found your package". Use UPS, one letter makes a big difference.
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March 2016 by Tony M
Its too expensive now I remember why I told myself the drive to Henrietta USPS is worth it.
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June 2015 by Nate Clark
Ignorant employees. Called on the phone and they were unable to schedule a passport appointment 2 weeks in advance because it was "too far away". You'd think the Post Office would have a piece of paper and pen. Or a calender.
