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February 2024 by Leon Eng
Staff are great and friendly, place is clean and lots of snacks I always come here to donate
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November 2023 by Trouble Makers
The staffs are nice and courteous and the environment very clean, but the guy who drew my blood made a very painful insert. I told him it hurts a lot, he commented that I have small veins and this is a big needle.i have donated blood before and never hurt this bad. He scraped a good chunk of flesh.
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October 2023 by JUNIOR JR
Donated platelets here but they must have done something when inserting the needle because my arm blew up like a balloon and was bruised from my bicep to my wrist. It was like this for weeks.
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May 2023 by Sam
Came here for the first time with my wife to donate blood and Jean set me and my wife for the donation and was very professional and friendly and was gentle with the needle
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December 2022 by Mercedes V. Delgado
Not the best experience I've had donating blood to NYBC. I've been donating over 10 years and this was my first time at Lake Success location.Some staff were pleasant, some not. I had to report one young man (long hair, pony tail, glasses) because he scoffed at me when I sat facing him so I can look straight - I have a neck injury.Woman who drew my blood (short, Spanish) barely looked at me or spoke to me, even when I asked her questions and tried to engage her. Very unwelcoming. Never asked if I was comfortable, and left my shoulder elevated on the armrest - she wasn't friendly so I didn't bother asking her to adjust it.Called for directions, kept being told "across from Party City" meanwhile it's two entire traffic lights north.And the donor bathroom was disgusting, like a fast food restaurant. I got there at 12noon, there's just no way it got so dirty from that morning. It must have not been cleaned for days, meanwhile the staff bathroom was immaculate (the door was open and I looked inside).I usually go to Manhattan to donate and will do so going forward. At Lake Success some staff aren't as welcoming and kind as they should be and it's filthy.2-stars for easy parking and few friendly staff.
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November 2022 by Andrea R.
I woke up to this in my arm and it's the first time that happened and the nurse, he tried to put the needle even deeper into my arm
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October 2022 by Alisa
You are quickly processed and you can donate blood.
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October 2022 by Moshe
Friendly staff.Many donors.Popular location.Nice and clean.
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September 2022 by Michelle Lc
I've been a blood donor for almost 10 years, and this is the most consistent place for me. I'm a notoriously hard stick but there is always someone working who knows their way with a needle (even if it does need to go in at a weird angle). Everyone is always helpful and the place is clean. I usually make an appointment the day before but they allow walk-ins.
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August 2022 by Doreen K.
Almost canceled my appointment due to negative reviews. Glad I didn't. Great experience from start to finish. All staff were friendly and efficient. I had a 12:00 appointment and was out before 1:00. I was thanked numerous times for donating, as well. I will be back.
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July 2022 by Rona Ninyo
I don’t write reviews but I had to for this place, it is amazing. I’ve been there I don’t even know how many times and every time is an amazing experience. They have the absolute friendliest and most personable staff, great service and sometimes they have Girl Scout cookies. The only issue I ever had was a machine wasn’t working properly so I had to be stuck in both arms but that was no one’s fault and they were great and apologetic about it. I donated platelets for the first time today and Judy was the exact person you wanted to have help you. 10 out of 10 let them have your blood ?
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December 2021 by alibolandian
Been here many times and happy but not this time. The lady did nt know what she was doing
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September 2021 by Christine Pearson
Fine staff. Comfortable atmosphere.HOWEVER, regardless of the demand for blood, after many requests to be removed from contacting me via telephone, they have been totally ignored.
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July 2021 by Samsul Khan
I am really excited and happy to give blood. Everybody very friendly. Quick service.Good cleaning place. First they took a covid rapid test its for all and its really good for the safety issue. Then the welcome desk lady really good and friendly. The each and every persone really friendly and smile face , thats the good thing for me.They give us lots of juice , chips, cookis.Its really satisfied me to do this .?
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June 2021 by Dominik D.
When an angry stranger followed me into my appointment, these kind and even tempered employees not only came to my aid and politely but firmly got her to leave, they even clued me in that this particular individual was a repeat trouble maker. It's rare that you feel instant camaraderie with people you just met, they're super.