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January 2024 by zachary sadlouskoz
The people in the store are fine, but you can’t speak to anyone. You get sent to a voicemail box and hope someone calls back
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December 2023 by Brit N
This location is fantastic. They have everything you need from passport photos to UPS dropoff location to get errands done in one place. The staff loves to talk when I come in and I can tell you about the hobbies of the front end staff and Jess is helpful in the pharmacy.
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December 2023 by Laura R.
This location is fantastic. They have everything you need from passport photos to UPS dropoff location to get errands done in one place. The staff loves to talk when I come in and I can tell you about the hobbies of the front end staff and Jess is helpful in the pharmacy.
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October 2023 by Rachael Lanoye
I love CVS! Best deals around!
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May 2023 by Chris Brown
The staff there is great,accommodating and knowledgeable on med request,etc.. The pharmacist Skylar is amazing.She is always polite and very professional. I called and left a message about a medication and she was able to get back to me ASAP on a Saturday when I'm sure it was busy.
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May 2023 by Emily Seymour
This place has gone down hill. No cashiers just self check out . Over half the stuff is our of stock . And there was nobody around to ask questions to. SMH. Will never go here again.not to mention the prices are more expensive than another pharmacy / store for the little bit I got which was nail polish color and topcoat, nail polish remover and a 4 pack of razors wad over 35.00 dollars . That is ridiculous.
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February 2023 by Anonymous Anonymous
This pharmacy location is HORRIBLE. I could write a book about how terrible they are. My mother is fighting terminal cancer and one of their pharmacists asked her if she could “stop taking her medication for a couple days to see if we could get it in” (a narcotic mind you), And honestly that was one of MANY awful interactions. The worst part is how they speak to you. I feel bad for the seniors in NT who have no choice but to deal with this location. If you DO have a choice go to the Sheridan and Delaware location… they are wonderful!
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January 2023 by T Butta
Always a long wait. Went downhill. Will be switching pharmacies.
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November 2022 by Stacey A.
The CVS in North Tonawanda in the Payne Ave. Plaza has a great selection but the customer service is lacking. I find long wait times, not very friendly service and confusion by staff. I am talking about the retail section, not the pharmacy.
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September 2022 by Kaylee Sikora
This pharmacy is always hustling & bustling with minimal staff. The head pharmacist Jessica and their tech Micheala are so helpful. I feel bad for bothering them when they’re so over worked. Glad CVS finally has lunch for them instead of staggering! They deserve it.
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June 2022 by Confidential Name
Skyler in the pharmacy has completely ruined this place. It was a great pharmacy! Nothing is ever ready when it should be and she is atrocious to deal with. Anytime she's working you'll see person after person at the counter being told "we're working on it" and there's a line of people. It was NEVER like that. She's rude to Dr's offices and customers. Switching to somewhere else because of her.
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April 2022 by Sarah Wright
Absolutely horrible pharmacy. They decided to close 10 minutes early today. They chatted and laughed in the back as I asked for service. Didn’t acknowledge my presence. This isn’t the first time they’ve closed early either. I’ll b changing pharmacies tomorrow. Don’t waste ur time with these people.
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March 2022 by Christopher H.
AWESOME review, based on GREAT Service from Pharmacy staff . Ive been in for vaccines !! , and have had several prescriptions Filled and some changed a few times. SOME confusion has happened along way , more than once. Staff usually can work out the Issues and Get results. Pharmacist Skylar really helped me out in a very stressful situation with a Big mix up about prescriptions, called the Primary Docs office for me and did talk to get the Rx issues clarified and get me medications in A BIG hurry at a time when the store was also very busy, AND Like EVERY where else , IS short staffed .. Things like this can BE quite upsetting and Skylar and the pharmacy staff have been great to help
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March 2022 by Samantha DeMarco
Opted into the " text when prescription is ready " never received a text.... It was ready but i had to call to figure that out ..other then that, they actually had the medicine i needed and accepted my insurance unlike the other 2 pharmacy's.
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November 2021 by Claudia Cairns
Store is filthy. First time picking up & computers were down, had to wait 10 minutes; then stand in a long line. Daughter went to pick up medicine after husband was in a bad accident and they said they were out of the prescribed Lidocaine patches. Went back a few days later and was told they’re over the counter.Manager is usually unhappy as well. Honestly I’ve seen better kept stores on the East side of Buffalo.Pharmacy counter could use the services of a good cleaning person as well.Makes one wonder about the cleanliness and hygiene in general. It’s obvious this store is not on anyone’s “best practices” list and doesn’t reflect very well on corporate.