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April 2024 by Roy Schukraft
This is a great Chocolate shop. It's nice that you can see the full assembly line of the chocolate being made & molded through the looking-glass area. The selection is also enormous. From popcorn, coffee, gifts, ice cream cake, and cookies, there's pretty much for everyone here.
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April 2024 by Michael Cacioppo
Some of the best chocolate in western NY.
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April 2024 by Dennis Linsley
It's a chocolate factory-store. Easy to over indulge.
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April 2024 by Dan Pearson
We specifically visit Platters on our trips to Buffalo for the fresh coffee! Easily the best lattes in the area. Add the fresh orange chocolate or butterscoth. It's perfect every time!
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April 2024 by Renee Nae
The selection of the chocolates is unparalleled although a little on the pricey side but the ice cream is exceptionally good and reasonably priced.
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April 2024 by Kim Rossi
It was a whole experience we went there for Easter chocolate but they have so many other special things just a really cool place
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April 2024 by Gail Downie
Loved the variety this year ?
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April 2024 by Tim Rose
Amazing ice cream, very fast and very clean. Make sure to try the sponge candy and orange chocolate ice cream!Kid-friendliness: Kids sizes
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April 2024 by Kali Morrow
It's tradition that I take my international student here for ice cream and sponge candy! The very best for both.
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April 2024 by Cheryl Z.
Always my favorite for holiday chocolate. But this Easter, the chocolate tastes different (family commented too). My daughter likes the change but I don't at all. In fact, I can't eat it. PLEASE let me know if the recipe changes back, because it was always the best.
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April 2024 by Alycia Briggs
So many options and so much to look
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April 2024 by Ethan E
Walked into the establishment eager to purchase an enjoyable and delicious sweet treat. Walked up to the counter and was greeted with an eye roll and disgust from a young blonde woman. She proceeded to help my friend and treat her as a juvenile in line. Thankfully a young blonde woman swooped in and saved me and proceeded to take my order in which I left a tip. Please look into customer treatment training and refrain from allowing employees with negative attitudes provide service to guests. Ice cream was delicious though!
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March 2024 by Tony G. (Maintenance Guy)
Great chocolate! Beautiful, display, store and factory. Huge selection. This was an experience. Lots of fun. They've got dining in. Lots of seating. Lokked like a cafe separate but adjacent to the store and factory. TVs, a fireplace. Stunning architecture at the Wurlitzer in North Tonawanda. Plenty of parking. Very well managed. Outstanding service. On top of all that there's beer breweries on both sides of the store. It's really amazing!
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March 2024 by Amy Fuhr
My family has been getting our orange chocolate from Platter’s since they were located in their basement shop. When we moved to Florida in the 70’s my Mom’s friends mailed it to us. When we were all back living in NY my sister and I and our children visited every year with our Mom at the Oliver St location until she passed away in 2003. We then carried on the tradition until our kids grew up, visiting the latest location a few times. Now we order on-line for all the holidays. So many great memories. I get the same bunny every Easter since I was a kid and now I’m a grandmother. Their customer service is fabulous. We love Platter’s.
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March 2024 by Nathan Czechowski
Thankful we have a dessert place like Platter's in Niagara county. We love the chocolate and sundae's. Everyone works extremely hard here, the service is top notch.